Customer Support jobs in Canada

The Fort McMurray AB team is looking for a Sr Account Manager to join their team!

Manages a high-level book of business focused on Tier 1 accounts and high-level prospects. Cultivate and advance relationships with existing and new customers to win new profitable and sticky revenue. Highly versed in cross sell of all Lines of Business and develops strategic plans around whitespace growth. Identify and map white space in all owned accounts; penetrate areas to grow business at existing customers.

High touchpoints with customers and prospects to increase wallet share developing network within accounts and prospects to increase awareness of CH IS capabilities. Track activities opportunities and accounts through CH tools utilizing insights to craft strategies and cross-sell opportunities to create richer relationships with existing customers cementing stickiness and provider-of-choice relationships

• Health and Safety is our #1 priority and we live it 3-6-5!
• Competitive wages
• Comprehensive health benefits coverage after 30 days of full-time employment
• Group RRSP with company matching component
• Opportunities for growth and development for all the stages of your career
• Generous paid time off company paid training and tuition reimbursement
• Positive and safe work environments

• Ensures Health and Safety is the number one goal by following policies processes and acting in a safe manner at all times
• Promote revenue and margin growth by selling industrial and Specialty Services to clients
• Developing new business opportunities with existing and underpenetrated customers through prospecting quoting and negotiating solutions
• Establishing industry contacts activity cadence and adherence to growth strategy
• Builds strategic account plans for all owned accounts to win business from competitors
• Ensures customer satisfaction; interact with operations and customers to deliver exceptional service
• Handle disputes conflicts and troubleshoot with clients
• Deliver effective contract and relationship management
• Document necessary customer information and interaction i.e. Salesforce
• Uphold and role-model corporate values.

• High School Diploma required; Bachelors preferred.
• 5 years relevant experience; sales experience required.
• Ability to give direction and coaching on how to develop and execute account plans; prioritize accounts based on key factors.
• Ability to use sophisticated numerical analyses to drive decision making.
• Industry and company knowledge selling and negotiation relationship building.
• Communication accountability for completing job responsibilities / objectives; lead sub-groups.
• Ability to travel 50% within region.

Wondering what to expect in starting your career with Clean Harbors? Click here to view a Day in the Life Video!

40-years of sustainability in Clean Harbors our mission is to create a safer cleaner environment through the treatment recycling and disposal of hazardous materials. Clean Harbors is the leading provider of environmental energy and industrial services throughout the United States Canada Mexico and Puerto Rico. Everywhere industry meets environment Clean Harbors is on-site providing premier environmental energy and industrial services. We are solving tough problems through innovation and proven methodology come be part of the solution with us.

Join our safety focused team today! To learn more about our company and to apply online for this exciting opportunity visit us at our website.

Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race ancestry color sexual orientation gender identity national origin religion age physical or mental disability veteran status or on the basis of any other federal state / provincial or local protected class.

Clean Harbors is a Military & Veteran friendly company.

• CH

Required Experience :

Manager

Key Skills

Business Development,Cement Plant,Business Support,Data Analysis,ASP

Employment Type : Full-Time

Experience : years

Vacancy : 1