Overview
Paladin Security: Making the World a Safer and Friendlier Place because we
CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Position: Full-Time Security Guard
Site: 25 Morton Shulman Drive, North York
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours OR ESA
Hours:
Position 1: Continental Rotation Nights - 1900 - 0700 Nights
Position 2: Continental Rotating Days - 0700 - 1900 Days
Payrate: $18.50/hour
Posting Date: January 8, 2025
Internal Date: April 30, 2025
External Date: April 30, 2025
Duties & Responsibilities:
- Patrol staff working at the facility would be required to cover multiple distinct positions throughout each shift.
Security Operations Guard
- Operate the Security Command Centre 24/7
- Monitor CCTV/Security Alarms
- Monitor/Respond Fire Alarm System
- Monitor/Respond Temperature Monitoring Systems
- Monitor/Respond FSCC Security Email Inbox
- Monitor/Respond to Shipping and Receiving/Parking Entrances as required
- Monitor/Respond to all Security assigned tasks from the CMMS/Helpdesk
- Monitor the Visitor Management System, and ensure visitors exiting from Shipping and Receiving are signed out upon exit.
- Dispatch Security Guards as required.
- Act as the Central Contact Location for all Security related matters
- Responsible for maintaining a detailed CDL (Communication Directive Log), noting down all actions that took place during the shift.
- Conduct Daily Audits of CCTV Cameras/Doors to ensure all units are working as intended and camera views are not obscured/pointed at correct view.
- Report any deficiencies observed on any monitored system to Shift Supervisor/Security Coordinator/Manager
Main Desk Guard
- Main Desk Guard to provide general access control and concierge duties, which include but is not limited to;
- Assist Building Occupants and the general public with inquiries.
- Visitor registration, Visitor ID issuance
- Issuing Temporary Employee Access Cards
- Issuing Temporary Visitor Access Cards to approved external policing agencies.
- Respond to Fire Panel Alarms
- Respond to Emergencies
- Monitor Main Lobby/Access Control
- Conduct Daily Audits of CCTV Cameras/Doors to ensure all units are working as intended and camera views are not obscured/pointed at correct view.
Patrol Guard
- The Patrol Guard is required to provide patrolling services on foot throughout the FSCC Complex, parking lots, and other outdoor areas during a 12-hour pre-determined period, 7 days per week.
- Provide Escorts and Contractor Supervision as required.
- Assist in the Completion of Inspections and Audits as required.
- Complete Work Alone Checks as required.
- Respond to Emergencies
- Respond to SOC Dispatch Calls as required.
- Provide Break Relief as required.
Shipping and Receiving Guard
- Security Guard to screen incoming vehicles and deliveries as per policy and procedures.
- Provide general access control duties.
- Maintain Visitor Sign-in Log
Parking Guard
- During peak entry periods from 7:00 am to 10:00 am during Business Days, provide 1 (one) full-time guard at the underground employee parking access ramp to screen incoming vehicles. At all other times, screening is done remotely from the Security Operations Center.
Requirements & Qualifications:
- Must have a Valid Ontario Security Guard License
- Must have a Valid WSIB-approved First Aid and CPR Level C Certification.
- Minimum Have a minimum of One Year of Experience in Security
- Must be proficient in English (both oral and written)
- Vulnerable Sector Check
- Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB). Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position.
Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability.
Why choose Paladin?
- Opportunities for advancement and growth
- Unionized benefits (including Education Allowance & Pension Plan)
- Free Uniforms
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Additional perks!
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays
Screening Requirements: Criminal Background Check