Customer Support jobs in Canada

Leon’s is an iconic Canadian company that has supported Canadian families for more than a century. We provide the products that transform a residence into a home. We are proud of our history and the amazing team of associates who have worked hard to make Leon’s a household name.

Through our manager-in-training programs, we’ve helped countless associates achieve rewarding, fulfilling, successful careers. We are currently seeking talented applicants for the position of Sales Manager in Training. The ideal candidate shares our core values, which are deeply embedded in our culture and reflected in our actions: Honesty. Integrity. Hard Work. Family.

Let us help you achieve your career ambitions through our world class leadership training programs, which provide the tools and training you need to be a successful Manager within our organization. Together we can continue to provide the level of sales and service excellence that made Leon’s a leader in the industry.

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW

• Managing sales team; floor management
• Training and people development; building a talent pool of future managers
• Recruitment conducting interviews, hiring and onboarding; ensuring a positive, successful orientation process for new associates
• Resolving customer issues and providing a positive, seamless service experience
• Managing daily store operations; ensuring company policies and procedures are met
• Ensuring general safety and security of stores, associates, and customers
• Shopping the competition
• Conducting daily and weekly sales meetings
• Preparation and management of sales promotions and contests
• Maintaining open communication with all departments within the store
• Being available and approachable; supporting our team of associates
• Team development; creating an environment of teamwork, support and collaboration
• Liaising with the home office to share feedback and access information; ensuring associates and managers have access to the information they need to perform their jobs effectively
• Preparing for and conducting effective and engaging meetings
• Supporting the General Manager and other department managers
• Completing daily, weekly, monthly and quarterly reports
• Performing various other duties, as assigned

• Strong leadership and people skills; leads by example
• Trains, develops and inspires others to succeed
• People-focused; a genuine desire to work with and help customers and associates
• Goal-oriented
• Personal commitment to continued self-development; loyal, ambitious, and eager to learn and grow with us
• Willingness to relocate advantageous but not necessary
• And most importantly, a POSITIVE ATTITUDE!

• On going training and development to ensure your success, including access to our internal training platform and extensive leadership development programs
• A fast-paced, dynamic, and fun environment with a great team
• A generous employee discount program
• Partner discount programs
• Individual and Family Benefits Plan Options