Customer Support à Canada

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

• You’re a closer, trusted advisor, product consultant – you’re working with prospects day-in-day-out to deliver immense ROI in an efficient, value-based sales cycle

• You’re a hunter – you’ll get a healthy supply of BDR leads and marketing opportunities, but you’ll prospect and tap into your network to knock down doors and blockers

• You’re a product evangelist – you’ll solution Zip to meet the pain points today, but also with an eye toward our product of the future

• You’re a builder – at a startup, you’re not just a team member, but you help build the team culture and bring your best practice to the org

• Become a product expert – learning the Zip platform through and through, so that you’re demo ready

• Become a procurement expert – learning the ins and outs of the procurement market, which is deeply ready for change and new solutions

• Use cutting-edge sales intelligence and engagement solutions to prospect, manage deal cycles, and ultimately bring on new customers

• Be adaptable and flexible – as part of an early-stage hyper growth company, we are rapidly growing out our process but we want to you to help shape our sales process

• 2+ years of closing experience in technology SaaS sales

• Self driven – you don’t need someone to motivate you to put in your best every day

• You’d describe yourself as organized, efficient with your time, and excellent communicator

• Experience using tools like Salesforce, Zoominfo, LinkedIn SalesNav, and Outreach

• Willing to go the extra mile to make sure our customers, company, team, and yourself succeed

• A Bachelor’s degree is required (specifically in Finance, Technology, or a related field or experiential equivalent)

• Able to come into our office 3 days per week

• Experience selling to procurement, finance, IT, legal

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Start-up equity

• Health, vision & dental coverage

• ️ Catered lunches & dinners for TO employees

• Team building events & happy hours

• Flexible PTO

• Apple equipment plus home office budget

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!