Bilingual Customer Care Specialist (EN/FR) – Remote

Medavie; New Brunswick; Remote; CAD 40,000 - 55,000; Full time

Job summary

A national health solutions provider in New Brunswick is hiring a Customer Service Representative. This role offers meaningful work, where you will support clients and ensure high-quality service. The company values a diverse team and provides extensive training, benefits, and career development opportunities. Bilingual (English and French) candidates with customer service experience are encouraged to apply.

Benefits

Comprehensive health and dental plan

Flexible work options

Career development opportunities

Paid training program

Wellness benefits

Qualifications

• Must be fluently bilingual in English and French, both written and verbal.
• Training and education relevant to customer service or health.
• 2+ years of contact centre experience preferred.

Responsibilities

• Provide support and service to providers and members.
• Ensure the highest level of customer service.
• Problem-solve effectively in a team environment.

Skills

Bilingual (English and French)

Customer service experience

Problem-solving skills

Communication skills

Technical aptitude

Education

High school diploma

Job description

A national health solutions provider in New Brunswick is hiring a Customer Service Representative. This role offers meaningful work, where you will support clients and ensure high-quality service. The company values a diverse team and provides extensive training, benefits, and career development opportunities. Bilingual (English and French) candidates with customer service experience are encouraged to apply.