Customer Support jobs in Canada

Are your B2B relationship skills second to none?

Are you a seasoned outside sales rep experienced in the multi-unit high rise / single family / custom builder / kitchen designer, new home construction or a related industry?

Do you enjoy working with world class brands in appliances, electronics and home furnishings?

Is your drive to develop sales opportunities bested only by your drive to give exceptional client service?

The Outside Sales Associate, reporting to the Commercial Sales Manager, will play an active role in selling and developing accounts within the B2B Commercial sales team. You will achieve their sales objectives through effective planning, goal setting, cold calling, prospecting, developing quotes, presenting, closing builder/new home construction accounts. Reporting to the Regional Sales Manager, this successful candidate will also help deliver sales through other developing trade channels for major appliances, and home furnishing/electronics.

Responsibilities

• Drive B2B commercial market share growth with a focus on premium and luxury premium appliance, electronics, home furnishings etc.
• Meet targets, performance plans, in cooperation with the Commercial Sales Manager
• Meet with Regional Commercial Sales Manager one-on-one, to review performance, progress, and targets. (Weekly)
• Utilize Saleforce as the central CRM system to manage leads and develop quotes
• Provide expertise on high end appliances across varying brands to prospective clients depending on application
• Analyze sales data for the market and develop plans to address and sell to any gaps.
• In cooperation with the Commercial Sales Manager, create innovative programs for upselling and implement innovative go-to-market strategies in an effort to solicit more sales opportunities within the builder / developer industry and or related trade channels.

Daily Activities

• Cold calling and prospecting to generate leads
• Develop sales presentations for presentation to prospects
• Ensure on-site presence for all site deliveries ensuring schedules are being met.
• Resolve any customer issues and customer complaints developing solutions and making recommendations to management
• Work in liaison with commercial sales customer care team to deliver exceptional client experience to our customers both B2B commercial customer and individual.
• New business development in harmony with divisional goals and KPI’s

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com