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Customer Success Manager jobs in Canada

Senior Customer Success Executive - Strategic Growth & Renewal

ServiceNow

Calgary
Hybrid
CAD 150,000 - 200,000
30+ days ago
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Principal Customer Success Executive

ServiceNow

Calgary
Hybrid
CAD 150,000 - 200,000
30+ days ago

Customer Success Associate – Remote

Spade Recruiting

Regina
Remote
CAD 40,000 - 60,000
30+ days ago

Customer Success Specialist

Futuretek

Canada
On-site
CAD 60,000 - 80,000
30+ days ago

AI-Driven Customer Success Executive (Montreal)

ServiceNow

Quebec
Hybrid
CAD 100,000 - 130,000
30+ days ago
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Senior Customer Success Associate

Appficiency Inc.

Canada
Remote
CAD 60,000 - 80,000
30+ days ago

Customer Success Specialist: Onboard, Engage & Renew

Levitate

Toronto
On-site
CAD 65,000
30+ days ago

Remote Customer Success & Support Specialist

ForgeFit

Greater Sudbury
Remote
CAD 60,000 - 80,000
30+ days ago
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Customer Success Associate

Zolemba

Winnipeg
On-site
CAD 45,000 - 60,000
30+ days ago

Customer Success Representative

Embark Student Corp.

Mississauga
On-site
CAD 60,000 - 80,000
30+ days ago

Customer Success Specialist

MaintainX

Montreal
On-site
CAD 60,000 - 80,000
30+ days ago

Customer Success Representative

Global Relay

Vancouver
On-site
CAD 70,000 - 99,000
30+ days ago

Customer Success Specialist: Scale Adoption & Retention

MaintainX

Toronto
On-site
CAD 60,000 - 80,000
30+ days ago

Remote Customer Success Specialist

ForgeFit

Markham
Remote
CAD 60,000 - 80,000
30+ days ago

Remote Customer Success Specialist

ForgeFit

London
Remote
CAD 60,000 - 80,000
30+ days ago

Customer Success Advisor for SMB Growth & Retention

Global Relay

Vancouver
On-site
CAD 70,000 - 99,000
30+ days ago

Remote Customer Success Specialist

ForgeFit

Calgary
Remote
CAD 55,000 - 76,000
30+ days ago

Remote Customer Success Specialist

ForgeFit

Ottawa
Remote
CAD 80,000 - 100,000
30+ days ago

Customer Success Specialist

Levitate

Toronto
On-site
CAD 65,000
30+ days ago

Customer Success Specialist (Remote - Canada)

Beyond Media Digital Inc.

Toronto
Remote
CAD 60,000 - 80,000
30+ days ago

Customer Success Specialist - AWS Amazon Connect - Vancouver, BC

Amazon

Vancouver
On-site
CAD 113,000 - 190,000
30+ days ago

Customer Success Associate

Optix

Vancouver
On-site
CAD 60,000 - 80,000
30+ days ago

Montreal Tech-Driven Customer Success Specialist

High Tech Genesis Inc.

Montreal
On-site
CAD 50,000 - 75,000
30+ days ago

CUSTOMER SUCCESS SPECIALIST

High Tech Genesis Inc.

Montreal
On-site
CAD 50,000 - 75,000
30+ days ago

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Senior Customer Success Executive - Strategic Growth & Renewal
ServiceNow
Calgary
Hybrid
CAD 150,000 - 200,000
Full time
30+ days ago

Job summary

A global technology leader in Calgary is seeking a Principal Customer Success Executive to oversee customer relationships and ensure satisfaction. This role requires strong executive engagement and a proven track record in consulting and transformation leadership, with a focus on maximizing ServiceNow's value for clients. The ideal candidate will have over 15 years of experience in client-facing roles and a deep understanding of AI integration and customer strategy.

Qualifications

  • Strong experience with senior IT and business leaders.
  • Experience in project problem diagnosis and solution development.
  • Experience in critical subject areas like IT Strategy and Planning.

Responsibilities

  • Lead high-complexity transformations in strategic customers.
  • Work with senior executives to shape customer strategy.
  • Improve overall customer satisfaction.

Skills

AI integration
Client engagement
Account management
Consulting
Transformation leadership

Education

Canadian citizenship or permanent residency
15+ years in client-facing roles
Job description
A global technology leader in Calgary is seeking a Principal Customer Success Executive to oversee customer relationships and ensure satisfaction. This role requires strong executive engagement and a proven track record in consulting and transformation leadership, with a focus on maximizing ServiceNow's value for clients. The ideal candidate will have over 15 years of experience in client-facing roles and a deep understanding of AI integration and customer strategy.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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