Customer Success Manager jobs in Canada
Senior Customer Success Executive - Strategic Growth & Renewal
ServiceNow
AI-Driven Customer Success Executive (Montreal)
ServiceNow
Discover more opportunities than anywhere else. Find more jobs nowRemote Customer Success & Support Specialist
ForgeFit
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Embark Student Corp.
Customer Success Specialist: Scale Adoption & Retention
MaintainX
Customer Success Advisor for SMB Growth & Retention
Global Relay
Customer Success Specialist (Remote - Canada)
Beyond Media Digital Inc.
Customer Success Specialist - AWS Amazon Connect - Vancouver, BC
Amazon
Senior Customer Success Executive - Strategic Growth & Renewal
Job summary
A global technology leader in Calgary is seeking a Principal Customer Success Executive to oversee customer relationships and ensure satisfaction. This role requires strong executive engagement and a proven track record in consulting and transformation leadership, with a focus on maximizing ServiceNow's value for clients. The ideal candidate will have over 15 years of experience in client-facing roles and a deep understanding of AI integration and customer strategy.
Qualifications
- Strong experience with senior IT and business leaders.
- Experience in project problem diagnosis and solution development.
- Experience in critical subject areas like IT Strategy and Planning.
Responsibilities
- Lead high-complexity transformations in strategic customers.
- Work with senior executives to shape customer strategy.
- Improve overall customer satisfaction.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.