Customer Service Representative jobs in Canada

• Salary range of $16-$18/hr, plus performance-based incentives
• Opportunity for career advancement with 80% of management promoted from within
• Work-from-home convenience with a quiet, distraction-free environment
• Comprehensive benefits including medical, dental, and vision insurance
• Access to daily pay enrollment for early pay options
• Engaging company culture with diverse employee resource groups and wellness programs

• Provide inbound customer support using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver exceptional customer experiences with a positive attitude

• Minimum of 1 year of customer service experience
• High school diploma or GED
• Open availability for scheduling
• Proficiency in fast-paced multi-tasking and strong computer navigation skills
• A desktop or laptop for testing, and high-speed internet connection (no wireless/hotspots or satellite)

• Eagerness to learn new technologies
• Previous experience in a remote work environment

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