Community Support Worker jobs in Canada

Department: 927 Clarke Ave. West (Battle Centre), Thornhill, ON L4J 8G6

Employment Type: Full Time

Location: Battle Centre/Day Services/Programs

Compensation: $60,000 / year

The Social Worker will provide information, assessment and entry facilitation into Reena’s Community Participation Supports and Residential Systems, and act as the contact for individuals who have chosen Reena to be their lead agency. They will play an important role in the decision-making process in relation to ongoing planning for individuals already within Reena’s system of operations, and supports intervention in cases of complex need.

This role will contribute at a number of high-level internal and external committees to liaise and coordinate services within the Developmental Services Ontario (DSO) scope of authority and within the Ministry of Health and Long-term Care and Ontario Health Teams.

• Provides information (by e-mail and/or phone) to individuals seeking or referred to Reena for services. Redirects to the Intake Social Worker as required.
• Provides intake support services, including preparation of all necessary documentation as required by the Intake Social Worker.
• Conducts meetings with families and other agencies to plan for available options.
• Supports Intake Social Workers in such areas as needed/identified by the social work team.
• Works collaboratively with all stakeholders and departments as needed, to ensure smooth transitions.
• Handles and consults on all internal transfers of supported individuals between locations.
• Assists in tracking internal applications for Passport Funding.
• Acts as resource for inquiries into Reena’s residential, community supports and DSO services
• Looks after internal agency requests e.g. DSO assessments on DSCIS.
• Responds to Ontario Health Teams inquiries for warm transfer services.
• Attends all in-service planning meetings and as required.
• Assists with new build(s) application process.
• Other duties as assigned.

• Maintains awareness of system changes and trends within the Reena system and within the developmental services and mental health sectors.
• Familiarity with Access Point and similar supportive housing/intake services.
• Partner with the Social Work team to represent the agency, alongside CEO/COO, or individually at external, sector-wide, municipal or provincial meetings.
• Instructs select courses for Learning and Development Department.
• Advise Learning and Development Department on the development of courses based on ongoing developments in the sector, and evidence-based research and practice.
• Acts as resource for staff, supervisors, and management.
• Follow relevant Ministry of Children, Community and Social Services and Ministry of Health and Long-term Care and health related policies, and all relevant legislation including the Central Local Health Integration Network (CLHIN).
• Management and support of the passport program/application processes.
• Any other duties as assigned.

• Seeks out new information and opportunities to enhance competencies, and integrates the results into own career planning.
• Takes action to improve own abilities in line with career goals, including volunteering for “stretch” assignments and taking on increased responsibilities.
• Maintains currency with the requirements of the Ontario College of Social Worker and Social Service Workers (OCSWSSW)

• Manages multiple tasks and responsibilities for different teams and programs
• Maintains and organizes resources for internal groups, teams, and committees
• Notify and collaborate with appropriate people making them aware of potential issues
• Demonstrates flexibility in daily routine/scheduling according to priority and agency pressures

• Bachelor of Social Work is mandatory.
• Annual renewal & registration with the OCSWSSW/member in good standing
• 2 years’ experience in health and developmental services sectors
• Knowledge of the intake process
• Knowledge of the mental health sector is an absolute asset
• Experience in working directly with families
• Experience and verifiable knowledge of the community served
• Experience in performing needs assessment to identify service needs and gaps that can be addressed through Reena’s services.

Please note all interested candidate will need to comply to the mandatory Vaccination Policy thereafter (i.e. boosters, as applicable); Reena will comply with the Ontario Human Rights Code (OHRC) and accommodate staff, that for bona fide human rights protected reasons are unable to be vaccinated, based on providing supporting documentation that substantiates this requirement.

Reena is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources.