Change Management jobs in Singapore

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Financial Crime Risk Management

Pay Details:
$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The TD Bank Group Financial Crimes Risk Management (FCRM) Department is responsible for Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF) regulatory compliance and prudential risk management across the TD footprint. We act as proactive and trusted advisors to TD Business Lines, while supporting a consistent, adaptable, and effective culture across the organization, ensuring money laundering and terrorist financing risks are appropriately identified and mitigated. We direct the design, content, and enterprise-wide implementation of TD's AML Program, which also includes ensuring that everyone both understands and complies with economic sanctions and anti-bribery/anti-corruption regulations. Our commitment to being The Better Bank means that we are continually evolving to meet the requirements of an ever-changing regulatory environment, while continuing to provide legendary customer experiences.

Job Description

Reporting to the Senior Manager, FCRM Risk and Controls, the Manager supports strategic direction on the FCRM Change Risk programs, procedures and processes as governed by the Business Governance & Control (1B) Standard s, TDBFG Change Governance Standards, and the ORM Business Change Review Guidelines. The Manager also supports a diverse governance and control function, ensuring an integrated approach with other business governance and control areas, the broader organization and enterprise control functions.

Responsibilities

The general accountabilities of this role include but are not limited to the following:

• Key accountability is to manage change initiatives through the change and delivery life cycle, in alignment with the relevant policies, standards, guidelines, procedures. Also, in alignment with the required 1B activities for intake and engagement, risk assessment, change monitoring, reporting and post implementation review, and the detailed requirements of the business change review program.
• Manage the oversight of diverse risk and control activities for FCRM in alignment with policies / processes and/or initiatives to meet strategy, and governance objectives.
• Preparation of presentations, support reporting activities and lead meetings.
• Manage the FCRM 1B program areas assigned, to align and comply with the 1B Standards.
• Support the evolving of the FCRM Risk Culture.
• Manage issues and remediation timelines, and identify, escalate and report on issues, as applicable.
• Develop and maintain constructive relationships with control partners and key stakeholders, responding to control partner requests in a timely and accurate manner, while supporting the businesses in their initiatives.
• Develop and implement processes, procedures and reporting for the oversight of risk areas of the 1B governance program (example Change and Delivery Risk) and look for opportunities to increase efficiency and effectiveness.
• Support change initiatives that impact the 1B program (example updates to AML/ATF/Sanctions/ABAC program).
• Represent FCRM 1B in working groups and other committees or programs.
• Support TD's enterprise-wide risk strategies and control function requirements.
• Any other governance, risk and controls responsibilities assigned.

Job Requirements:

• Strong experience and knowledge in TD's change and delivery risk program.
• Strong risk, controls, and governance experience.
• Proven background in risk management, particularly in understanding the development and implementation of risk initiatives, and providing oversight (Example: Operational Risk Management, Third Party Risk Management (including vendor management), Model and Non-Model Risk Management, Change Management, Business Continuity Management, Operational Resilience, etc.).
• Proven leadership skills, demonstrating the ability to act as a catalyst for change.
• Strong collaborator who engages colleagues, business partners, external stakeholders, and employees.
• Strong presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with all levels, including senior management.
• Skillful communication (written and verbal), negotiation and partnership skills to balance stakeholder input but remain objective to reach the right outcome - ability to stay resilient under pressure.
• Robust organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.
• Excellent analytical skills in assessing risk, issues and challenging the status quo.
• Comfortable navigating a space that is not well defined, ambiguous, and complex at times.

Qualifications/Skills

• University degree or equivalent experience.
• Advanced degree, professional accreditation, and/or 7+ years relevant industry experience.
• Experience in financial services industry, risk management, governance, compliance, change risk, or similar role is preferred.
• Excellent communication, analytical and reporting skills, with attention to detail.
• Critical thinking and decision-making skills
• Strong written and verbal communication skills, including experience preparing reporting to executive audiences.
• Effective stakeholder and partner engagement with a professional approach; ability to interact with all levels within the organization.
• Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment and prioritize competing priorities.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet