Pega Business Analyst

Infosys Limited Digital; Mississauga; On-site; CAD 89,000 - 104,000; Full time

Job summary

A global leader in consulting is seeking a meticulous and strategic Business Analyst in Mississauga. You will contribute to business process consulting, defining problems and proposing solutions. The ideal candidate has at least 8 years in business analysis within the banking sector and holds a relevant Bachelor's degree. Responsibilities include guiding teams, managing project processes, and stakeholder communication. Estimated annual compensation ranges between CAD 89,004 and CAD 103,042.

Qualifications

• Minimum 4 years of Information Technology experience.
• Minimum 8 years of experience in business analysis in banking.
• Six Sigma certification (Green Belt or higher) is desired.

Responsibilities

• Define problems, propose solutions in business process consulting.
• Guide teams on project processes and processes deliverables.
• Document User Stories and coordinate UAT.

Skills

Business analysis in banking

Process improvement methodologies

Stakeholder management

Analytical skills

Communication skills

Agile methodologies

Data analysis

Education

Bachelor’s degree in business or related field

Tools

JIRA

Confluence

Visio

Excel

SQL

Power BI

Job description

Job details

Mississauga, Ontario, Canada

Domain: Consulting | Interest Group: Infosys Limited | Skills: Technology | BPMI - Others | Pega | Company: ITL Canada | Requisition ID: 142166BR

Job description

Infosys is seeking a meticulous and strategic Business Analyst to join our team. You will be an expert contributing to distinct phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem, propose and create the solution. You will also play a key role in the development, configuration, and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value‑adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Qualifications

• Candidate must be located within commuting distance of Mississauga, Ontario or be willing to relocate.
• Minimum 4 years of Information Technology experience.
• Bachelor’s degree or foreign equivalent required from an accredited institution.
• Authorized to work in Canada without employer‑based visa sponsorship.

Basic Qualifications

• Bachelor’s degree in business, Finance, Information Systems, or related field.
• Minimum 8 years of experience in business analysis within the banking or financial services industry.
• Strong understanding of transaction banking products, services, and operational processes.
• Experience working in cross‑functional teams and managing multiple stakeholders.
• Six Sigma certification (Green Belt or higher) is desired, with demonstrated experience applying process improvement methodologies in banking operations.
• Working knowledge of automation products like Pega, Appian, etc. is desired, with firsthand experience in process modeling with BPMN standards.
• Authorized to work for any employer in Canada without employer‑based visa sponsorship.
• Location for this position is Mississauga, ON. This position requires relocation and/or travel to client/project location.

Preferred

• Partner with stakeholders across retail, commercial, and digital banking to gather and document business requirements.
• Analyze existing workflows, systems, and data to identify inefficiencies and recommend improvements.
• Develop Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and process maps.
• Collaborate with IT teams to translate business needs into technical specifications.
• Document User Stories and work with Product Owners for prioritization.
• Support project delivery through requirement validation, stakeholder communication, and UAT coordination.
• Ensure solutions comply with banking regulations (e.g AML, KYC, OSFI guidelines).
• Contribute to change management and training efforts during solution rollouts.
• Proficiency in business analysis tools (e.g., JIRA, Confluence, Visio).
• Strong analytical and critical thinking skills.
• Excellent written and verbal communication.
• Ability to work independently and manage competing priorities.
• Familiarity with Agile & Waterfall methodologies.
• Knowledge of data analysis tools (e.g., Excel, SQL, Power BI) is an asset.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 89004 to $ 103042

About Us

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.