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2,289

Site Supervisor jobs in United Arab Emirates

Guest Relations Supervisor

AccorHotel

Ras Al Khaimah
On-site
AED 120,000 - 200,000
30 days ago
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Team Leader, La Dame de Pic, One & Only One Za''abeel

Kerzner International Management

Dubai
On-site
AED 120,000 - 200,000
30 days ago

F&B Supervisor (In Room Dining)

Minor International

Abu Dhabi
On-site
AED 60,000 - 120,000
30 days ago

Team Leader, Aelia, One & Only One Za''abeel

Kerzner International Management

Dubai
On-site
AED 120,000 - 200,000
30 days ago

Restaurant Supervisor

Kempinski Hotel

Dubai
On-site
AED 60,000 - 120,000
30 days ago
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OTP Driver Team Leader

KEOLIS Group

Dubai
On-site
AED 200,000 - 300,000
30 days ago

Supervisor Maintenance Shift Incharge

Black & Grey HR

Dubai
On-site
AED 146,000 - 221,000
30 days ago

RC RAK, Multi-Property Human Resources & Housing Supervisor

Marriott Hotels Resorts

Ras Al Khaimah
On-site
AED 120,000 - 150,000
30 days ago
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Assistant Store Manager / Store Supervisor (Abu Dhabi Yas Mall)

APM Monaco

United Arab Emirates
On-site
AED 60,000 - 120,000
30 days ago

Guest Relations Supervisor

AccorHotels Middle East

United Arab Emirates
On-site
AED 30,000 - 50,000
30 days ago

Entertainment Team Leader

MIRAL

United Arab Emirates
On-site
AED 120,000 - 200,000
30 days ago

Customer Service Team Leader

Ghobash Group

Dubai
On-site
AED 120,000 - 200,000
30 days ago

Engineering Supervisor - The St. Regis Downtown Dubai

Marriott Hotels Resorts

Dubai
On-site
AED 100,000 - 120,000
30 days ago

Cafeteria Supervisor

AccorHotel

Dubai
On-site
AED 35,000 - 50,000
30 days ago

Stewarding Supervisor

AccorHotels Middle East

Dubai
On-site
AED 60,000 - 120,000
30 days ago

Bar Supervisor-Latin American Restaurant

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 80,000
30 days ago

Remote Operations Supervisor

Aggreko

Dubai
Remote
AED 120,000 - 200,000
30 days ago

Sales Team Leader

Nationwide Middle East Properties LLC

Abu Dhabi
On-site
AED 120,000 - 200,000
30 days ago

Store supervisor Store Keeper Warehouse Assistant Logistic C

Crown International

Abu Dhabi
On-site
AED 60,000 - 120,000
30 days ago

Team Leader - Network Management

Career Raiser

Abu Dhabi
On-site
AED 80,000 - 120,000
30 days ago

QC Shift Supervisor

ARRISE

United Arab Emirates
On-site
AED 60,000 - 120,000
30 days ago

Loss Prevention Shift Leader

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 36,000 - 50,000
30 days ago

Bus Supervisor Cum Support Staff

Gamma Holdings.

Dubai
On-site
AED 60,000 - 120,000
30 days ago

Luxury Wallets & Perfumes Sales Supervisor

Exotic Colors By Maysari

Abu Dhabi
On-site
AED 120,000 - 200,000
30 days ago

Stewarding Supervisor Riviera on the Beach

Dorchester Collection

Dubai
On-site
AED 60,000 - 120,000
30 days ago

Top job titles:

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Top cities:

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Guest Relations Supervisor
AccorHotel
Ras Al Khaimah
On-site
AED 120,000 - 200,000
Full time
30 days ago

Job summary

A luxury hotel chain in Ras al-Khaimah seeks a dedicated Guest Relations professional to oversee operations and provide personalized service. The ideal candidate will ensure high standards are met, manage guest complaints, and maintain privacy. This role supports a welcoming atmosphere, requiring flexibility and team cooperation for smooth operations. Full-time position with no remote work options.

Responsibilities

  • Oversee Guest Relations operations ensuring hotel standards are followed.
  • Provide personalized service and ensure guests have a warm welcome.
  • Manage guest complaints professionally and maintain guest privacy.
Job description
Responsibilities
  • To be an Heartist of the hotel in and outside the work place.
  • To oversee the Guest Relations operations and ensuring that the hotel standards and procedures are fully known and followed.
  • To provide a personalized service to all the guests fully aware and following the hotel standards and procedures.
  • To ensure appropriate stock level for the smooth run of the Guest Relations operations and to prepare requisitions accordingly.
  • To ensure a proper coverage and supervision of the Guest Relations sections at all times.
  • To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
  • To ensure that the privacy of the guests and the confidentiality of the information is respected.
  • To manage any guest complaint in a professional manner by resolving it and making sure the guest is satisfied and recording it.
  • To personally welcome guests and escort them to their rooms outlets or other public areas as requested.
  • To ensure uncompromising levels of cleanliness and maintenance through own responsibility.
  • To use appropriate materialsand supplies for the smooth run of the guest relation operations and to ask for requisitions accordingly.
  • To use the proper telephone etiquette as per Sofitel standards.
  • To be most of the time in the guest area and to socialize with guests playing a Public Relations role in order to build strong and long-term relationships.
  • To ensure that the privacy of the guests and the confidentiality of the information is respected.
  • To be fully aware of and to report all guest comments or complaints.
  • To be aware of all VIPs visiting or staying in the hotel.
  • To properly use all the equipment and PMS.
  • To daily follow the checklists and billing procedures.
  • To daily read the logbook and to sign it and update the activity reports.
  • To update the team with all the happenings in the hotel and with the latest administrative organizational operational or other changes and news.
  • To conduct daily line up briefing with the lobby hostess team to recapitulate tasks and activity.
  • To promote the Accor loyalty programs.
  • To maintain an atmosphere of high morale and a happy working relationship among the team.
  • To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.
  • To carry out any other reasonable duties as assigned by the Guest Experience Manager.

Remote Work : No

Employment Type : Full-time

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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