Shift Supervisor jobs in United Arab Emirates
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Restaurant Supervisor
Job summary
A hospitality organization in Dubai seeks an experienced Restaurant Supervisor to oversee daily restaurant operations. The ideal candidate will ensure excellent customer service and manage staff effectively while maintaining high service and hygiene standards. Responsibilities include training staff, monitoring inventory, and handling customer inquiries. Candidates should possess a diploma or bachelor's in Hospitality and have a minimum of 3-5 years of supervisory experience in the restaurant sector. Competitive salary and benefits offered.
Benefits
Qualifications
- Minimum 3-5 years of experience in a supervisory role in a restaurant, café, or hospitality sector.
- Fluency in English is required; Arabic is a plus.
- Willing to work in shifts, weekends, and public holidays.
Responsibilities
- Supervise and coordinate restaurant operations to ensure efficiency and customer satisfaction.
- Train, manage, and motivate restaurant staff.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle customer inquiries and complaints professionally.
- Monitor inventory and order food, beverages, and supplies as needed.
Skills
Education
We are looking for an experienced and customer-focused Restaurant Supervisor to join our team in Dubai. The ideal candidate will oversee daily restaurant operations, ensure excellent customer service, and manage staff to maintain high service and hygiene standards.
- Supervise and coordinate restaurant operations to ensure efficiency and customer satisfaction.
- Train, manage, and motivate restaurant staff to provide excellent service.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle customer inquiries, complaints, and special requests professionally.
- Monitor inventory and order food, beverages, and supplies as needed.
- Maintain cleanliness and organization in dining and kitchen areas.
- Assist in planning and executing promotional activities to boost sales.
- Prepare reports on sales, customer feedback, and staff performance.
- Work closely with management to implement policies and improve service quality.
- Education: Diploma or Bachelors degree in Hospitality/Hotel Management or a related field.
- Experience: Minimum 35 years of experience in a supervisory role in a restaurant, café, or hospitality sector.
- Skills:
- Strong leadership and team management abilities.
- Excellent customer service and problem-solving skills.
- Knowledge of restaurant operations, food safety, and hygiene standards.
- Ability to work in a fast-paced environment and handle pressure.
- Proficiency in Microsoft Office and POS systems.
- Language: Fluency in English is required (Arabic is a plus).
- Availability: Willing to work in shifts, weekends, and public holidays.
- Competitive salary package
- Health insurance and annual leave
- Meals provided during working hours
- Career growth opportunities
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.