Shift Manager jobs in United Arab Emirates

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality – The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

As a Food and Beverage Supervisor, you will lead by example, inspiring a team to deliver elevated service that aligns with our luxury brand’s values and identity. You’ll oversee operations with precision, ensuring a refined and exceptional guest journey.

Key Responsibilities:

• Oversee floor operations during service, ensuring impeccable standards and smooth coordination.
• Support the Restaurant Manager in supervising and mentoring service staff.
• Address and resolve guest concerns with grace and urgency.
• Conduct pre-shift briefings, assign sections, and monitor service flow.
• Ensure compliance with brand, safety, and hygiene protocols.
• Assist with scheduling, inventory control, and staff performance reviews.

Requirements:

• Diploma in hospitality or related discipline.
• 2–3 years in a supervisory role in a luxury restaurant or hotel.
• Proven leadership and team management capabilities.
• Strong understanding of fine dining service and guest engagement.
• Tech-savvy with POS and scheduling tools.