The Security Manager cum PRO is responsible for overseeing all aspects of hotel safety and security, ensuring a secure environment for guests, employees, and assets. Additionally, he manages government-related processes, including visa applications, renewals, labor permits, and other legal documentation. This dual role requires strong leadership, attention to detail, and an in-depth understanding of UAE laws and hospitality security standards.
Key Job Responsibilities :
Security Management :
- Oversee and manage all security operations, including shift schedules, patrols, and emergency response procedures.
- Ensure the hotel is compliant with local civil defense, fire safety, and security regulations.
- Conduct regular risk assessments and implement preventive measures to reduce security risks.
- Investigate incidents, prepare reports, and coordinate law enforcement when necessary.
- Train and supervise the in-house security team, ensuring that security staff adhere to hotel standards and protocols.
- Monitor security systems (CCTV, access control, alarm systems) and report any irregularities.
- Conduct regular fire drills and emergency response training in coordination with department heads
Public Relations Officer (PRO) Duties :
- Manage and process all hotel-related documentation with government entities such as the Ministry of Labor, Immigration, DTCM, Civil Defense, Police, and Municipality.
- Handle all visa-related matters, including new visa applications, renewals, cancellations, medical tests, and Emirates ID registrations for hotel employees.
- Maintain up-to-date knowledge of UAE labor and immigration laws and ensure hotel compliance.
- Represent the hotel in government offices, police departments, courts, and other official bodies when required.
- Assist employees with legal matters related to residency, employment, and documentation.
- Maintain records of all PRO activities and documentation.
Qualifications
- Bachelor’s degree in security management, Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a similar dual-role capacity within the UAE
- Certifications :
Certified Security Professional is preferred.
- A valid UAE Driving License is required.
- Must hold or be eligible for PSBD / SIRA license as per UAE regulations.
Additional Information
- Strong leadership, crisis management, and conflict resolution skills.
- In-depth knowledge of UAE labor laws, visa processes, and government protocols.
- High level of integrity, confidentiality, and professionalism.
- Proficiency in Microsoft Office and familiarity with hotel systems (PMS, HRIS).
- Ability to handle multiple priorities in a fast-paced environment.
- Calm under pressure with a proactive approach to problem-solving.
- Excellent communication and interpersonal abilities in both English and Arabic (preferred)
Security Manager • Dubai, Dubai, United Arab Emirates