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Client Relationship Manager
Job summary
A leading government organization is seeking a Client Relationship Manager for their real estate portfolio, responsible for managing relationships with high-net-worth clients. The ideal candidate will have a background in real estate, excellent communication skills, and experience in client management. This position emphasizes client satisfaction and service excellence without a sales focus.
Qualifications
- 6–10 years’ experience in real estate or property management, preferably managing HNW or VIP clients.
- Strong understanding of real estate market and client service standards.
- Professional, discreet, and customer-focused.
Responsibilities
- Act as the primary contact for HNW clients, ensuring their real estate needs are met efficiently.
- Build and maintain strong, trusted relationships to enhance client experience.
- Coordinate with internal teams to resolve client queries and deliver seamless service.
- Provide accurate information and advice on property matters.
- Monitor client satisfaction and identify opportunities to improve service quality.
Skills
Education
Job Title: Client Relationship Manager – Real Estate
Location: Dubai
Entity: Leading Government Organization
Role Overview:
Responsible for managing and nurturing relationships with high-net-worth clients within the organization’s real estate portfolio. The role focuses on service excellence, client satisfaction, and long-term relationship management — not sales.
Key Responsibilities:
- Act as the primary contact for HNW clients, ensuring their real estate needs are met efficiently and professionally.
- Build and maintain strong, trusted relationships to enhance client experience and loyalty.
- Coordinate with internal teams (leasing, legal, operations, finance) to resolve client queries and deliver seamless service.
- Provide accurate information and advice on property matters and portfolio updates.
- Monitor client satisfaction and identify opportunities to improve service quality.
- Maintain accurate client records and ensure compliance with organizational policies.
Qualifications & Experience:
- Bachelor’s degree in Business, Real Estate, or a related field.
- 6–10 years’ experience in real estate or property management, preferably managing HNW or VIP clients.
- Strong understanding of real estate market and client service standards.
- Excellent communication, interpersonal, and stakeholder-management skills.
- Professional, discreet, and customer-focused; bilingual in Arabic and English preferred.
Note: Due to the volume of applications only interested candidates will be contacted.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.