Client Relationship Manager

Talents Tide; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading government organization is seeking a Client Relationship Manager for their real estate portfolio, responsible for managing relationships with high-net-worth clients. The ideal candidate will have a background in real estate, excellent communication skills, and experience in client management. This position emphasizes client satisfaction and service excellence without a sales focus.

Qualifications

• 6–10 years’ experience in real estate or property management, preferably managing HNW or VIP clients.
• Strong understanding of real estate market and client service standards.
• Professional, discreet, and customer-focused.

Responsibilities

• Act as the primary contact for HNW clients, ensuring their real estate needs are met efficiently.
• Build and maintain strong, trusted relationships to enhance client experience.
• Coordinate with internal teams to resolve client queries and deliver seamless service.
• Provide accurate information and advice on property matters.
• Monitor client satisfaction and identify opportunities to improve service quality.

Skills

Client relationship management

Interpersonal skills

Communication skills

Stakeholder management

Bilingual (Arabic and English)

Education

Bachelor’s degree in Business, Real Estate, or a related field

Job description

Job Title: Client Relationship Manager – Real Estate

Location: Dubai

Entity: Leading Government Organization

Role Overview:

Responsible for managing and nurturing relationships with high-net-worth clients within the organization’s real estate portfolio. The role focuses on service excellence, client satisfaction, and long-term relationship management — not sales.

Key Responsibilities:

• Act as the primary contact for HNW clients, ensuring their real estate needs are met efficiently and professionally.
• Build and maintain strong, trusted relationships to enhance client experience and loyalty.
• Coordinate with internal teams (leasing, legal, operations, finance) to resolve client queries and deliver seamless service.
• Provide accurate information and advice on property matters and portfolio updates.
• Monitor client satisfaction and identify opportunities to improve service quality.
• Maintain accurate client records and ensure compliance with organizational policies.

Qualifications & Experience:

• Bachelor’s degree in Business, Real Estate, or a related field.
• 6–10 years’ experience in real estate or property management, preferably managing HNW or VIP clients.
• Strong understanding of real estate market and client service standards.
• Excellent communication, interpersonal, and stakeholder-management skills.
• Professional, discreet, and customer-focused; bilingual in Arabic and English preferred.

Note: Due to the volume of applications only interested candidates will be contacted.