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Store Ops Lead — Multi‑Site Quick Commerce (Hybrid, Unlimited PTO)
Job summary
A leading technology company in Dubai seeks a Store Operations Lead to oversee operations across a cluster of Dark Stores within Quick Commerce. The role focuses on driving performance and efficiency, mentoring Store Managers, and ensuring the highest standards of customer experience. Candidates should have 3–5 years of relevant experience and strong analytical skills. This position offers a hybrid work model with ample opportunities for professional growth.
Benefits
Qualifications
- 3–5 years of experience in E-commerce, Quick Commerce, or Retail Operations.
- Strong team management and leadership skills.
- Excellent data skills and comfort with large datasets.
Responsibilities
- Lead and develop multiple Store Managers and their teams.
- Oversee end-to-end operations of the cluster.
- Drive operational KPIs such as delivery speed and customer satisfaction.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.