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UX Researcher & Service Designer: Strategic Discovery Lead
Resumo da oferta
A leading advertising agency in the United Arab Emirates is seeking a UX Researcher and Service Designer to lead the strategic design of a new product or service initiative. This position requires at least 4 years of experience in UX research and service design, with a strong focus on journey mapping and service blueprinting. Successful candidates will be adept at transforming complex problems into actionable frameworks and will have a solid portfolio that showcases their research and design strategies. This role is essential for ensuring the user experience can scale effectively across varied markets and user segments.
Qualificações
- 4+ years of experience in UX research and service design.
- Proven ability to take ambiguous problems and shape them into structured, actionable frameworks.
- Strong communication skills and the ability to explain your reasoning without fluff.
Responsabilidades
- Conduct competitive and market benchmarking.
- Lead qualitative and quantitative research to uncover real user needs.
- Map end-to-end user journeys and identify experience bottlenecks.
Conhecimentos
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.