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A leading robotics company in Dubai is looking for an Event Support Technician to assist with robot rentals and maintenance during events. The ideal candidate will have a degree in a technology-related field and strong communication skills. Responsibilities include testing robots, providing customer support, and participating in exhibitions. This role requires physical strength for handling robots and the ability to multitask in a fast-paced environment.
Event Support: Accompany robots during rentals at events ensuring optimal performance providing on-site monitoring and safeguarding the equipment throughout the event. Should have the physical strength to safely lift and carry robots during setup and transport.
Maintenance & Support: Maintain robots in excellent working condition conduct regular cleaning assist with logistics and support delivery operations. Assist the Innovation Manager in conducting repairs and promptly report any technical issues on-site to enable quick resolution and ensure smooth functioning.
Performance Testing: Conduct robot testing and hardware diagnostics to ensure optimal functionality. Document test procedures and results identify faults and assist in troubleshooting. Provide basic setup support and report complex issues to the Innovation Manager for further resolution.
Customer Support: Respond promptly to customer inquiries via phone chat email or walk-ins. Provide accurate information deliver product demonstrations when required and ensure timely handling of sales inquiries by coordinating with the relevant team.
Event Participation: Actively contribute to exhibitions expos and company-led initiatives by assisting with robot demos and engaging visitors. Support content creation for social media by capturing event highlights and showcasing robot interactions for promoting brand visibility online.
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* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.