Ward Clerk - OPD - Emirati

Mediclinic Dubai Mall; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare facility in Dubai is looking for a professional to provide comprehensive administrative support to enable nursing and medical employees to focus on quality clinical care. The candidate should have a High School Diploma or equivalent, with a minimum of one year of experience in an administrative role, preferably in healthcare. Computer literacy and excellent communication skills in English are essential for promoting patient satisfaction and ensuring effective administration tasks.

Qualifications

• Experience of at least 1 year in an administrative or similar position.
• Experience in the Healthcare industry preferred.

Responsibilities

• Provide administration support to the ward/unit.
• Receive patients into the ward/unit.
• Promote patient satisfaction.
• Ensure medical insurance information is up to date.

Skills

Computer literacy (MS Office package)

Verbal and written communication skills in English

Medical terminology

Knowledge of patient care support procedures

Education

High School Diploma or equivalent (Grade 12)

Secretarial Diploma and/or Basic Nursing background

Job description

MAIN PURPOSE OF JOB

To provide comprehensive and professional administrative support to the ward / unit that will enable the nursing and medical employees to focus on quality clinical care

KEY RESPONSIBILITY AREAS

To provide administration support to the ward / unit

To provide patient administration support

To receive patients into the ward / unit

To ensure that clinical and non-clinical stock is sufficient and effectively controlled

To actively promote patient satisfaction

Ensure that the medical insurance information of patients is up to date and correct

REQUIRED EDUCATION

High School Diploma or equivalent (Grade 12)

Secretarial Diploma and / orBasic Nursing background will be an advantage

REQUIRED EXPERIENCE

At least 1 year experience in an administrative or similar position

Experience in an administrative or similar position in the Healthcare industry will be an advantage

REQUIRED JOB SKILLS AND KNOWLEDGE

Computer literacy (MS Office package)

Insurance claim procedures

Verbal and written communication skills in English

Medical terminology

Demonstrate knowledge of patient care support procedures

Understanding of stock control processes and systems