We are seeking a meticulous and detail-oriented Billing and Invoice Clerk to join our dynamic team in Dubai, UAE. This role is essential for ensuring that our billing processes are efficient, accurate, and compliant with company policies and regulations. The ideal candidate will have a strong background in billing, invoicing, and financial record-keeping. They will work closely with various departments to ensure timely and accurate billing, resolve discrepancies, and maintain high standards of customer service. The successful candidate will thrive in a fast-paced environment and demonstrate exceptional organizational skills.
Key Responsibilities
1. Invoice Preparation & Processing
- Create sales invoices, credit notes, and delivery notes accurately in Microsoft Dynamics 365 Business Central (BC).
- Verify item codes, descriptions, quantities, pricing, discounts, VAT, and customer details before posting.
- Ensure all supporting documents (PO, SO, GRN, DO) are correctly attached and filed.
- Issue proforma invoices and quotations as required.
2. Data Accuracy & Master Data Integrity
- Maintain and update item cards (pricing, VAT, UOM, barcodes, pack sizes) to eliminate repeated manual corrections.
- Report incorrect or missing master data and ensure timely correction and approval.
- Verify customer accounts, TRN details, delivery addresses, and payment terms.
3. Compliance & Standards
- Ensure all invoices comply with UAE VAT requirements, company SOPs, internal controls, and ISO 13485 documentation standards.
- Maintain accurate digital archiving of invoices for audits and inspections.
4. Coordination & Communication
- Liaise with Sales, Purchasing, Logistics, and Warehouse to clarify discrepancies before billing.
- Follow up with Sales Support and Logistics for any missing documents or unclear delivery information.
- Coordinate with Finance for reconciliation, month-end closing, and resolving invoice disputes.
5. Error Prevention & Continuous Improvement
- Proactively identify repetitive billing issues and recommend process improvements.
- Flag inconsistencies (wrong VAT, incorrect item, mismatched DO vs SO, expired pricing, etc.).
- Support creation and updates of billing SOPs, checklists, and workflow improvements within Dynamics 365.
Skills
Required Skills & Competencies
- Strong attention to detail and high accuracy in data entry.
- Good understanding of UAE VAT and commercial invoicing standards.
- Hands‑on experience with Microsoft Dynamics 365 Business Central (preferred).
- Ability to handle high‑volume billing with minimal errors.
- Strong communication and coordination skills.
- Good time management and organisation.
- Ability to identify root causes of billing errors rather than applying quick manual fixes.
Qualifications
- Diploma or Bachelor’s degree in Business, Accounting, or relevant field.
- Minimum 2 years of invoicing/billing experience (preferably in medical supplies/healthcare distribution).
- Proficiency in MS Office (Excel, Word).
- Experience with ERP systems (Dynamics 365 preferred).