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Senior Front Office Supervisor: Elevate Guest Experience
Job summary
A luxury hotel chain is seeking a Senior Front Office Supervisor in Abu Dhabi. The role involves overseeing daily front office operations, ensuring exceptional guest service, and guiding colleagues. Candidates should possess strong leadership, problem-solving skills, and have 2-4 years of experience in luxury hospitality. A diploma in Hospitality Management is preferred. The position offers opportunities for personal growth and competitive benefits, fostering an inclusive work environment.
Benefits
Qualifications
- 2-4 years of Front Office experience in a luxury hotel.
- Solid knowledge of front office systems and billing procedures.
Responsibilities
- Supervise front office team members ensuring service standards.
- Handle guest complaints and special requests professionally.
- Coordinate with other departments for seamless guest experiences.
- Assist with staff scheduling and training.
- Ensure accurate handling of cash transactions.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.