It Operations Manager ofertas em Emirados Árabes Unidos

Who Are We

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell

Hello all!

We are hiring a People Operations & Admin Specialist to be part of the People & Culture team in the UAE. As a People Operations & Admin Specialist, you'll be the backbone of our employee experience and office operations in the UAE and remote locations.

From onboarding and visa processing to vendor management, office operations, and event coordination, you’ll ensure everything runs smoothly behind the scenes. You’ll collaborate across teams, support international hiring via EOR platforms, organize engaging workplace events, and keep our Dubai office efficient, compliant, and welcoming — all while balancing multiple priorities with precision and care.

• Oversee the onboarding and offboarding process, including IT setup, documentation, and employee support for both UAE & Remote employees
• Manage end-to-end visa processing for employees in Dubai and ensure compliance with work permit and residency laws.
• Serve as the primary point of contact between the company and our EOR vendors (Horizons).
• Coordinate the onboarding, payroll setup, benefits enrollment, and offboarding of employees through EORs across multiple countries.
• Ensure accurate employment agreements and adherence to local labor regulations via EOR providers.
• Update and maintain accurate employee records in the HRIS system, ensuring confidentiality and compliance and manage compliance audits and regularly review employment documentation.
• Coordinate employee benefits, performance reviews, and employee engagement initiatives.
• Serve as the point of contact for employees with inquiries related to visas, travel, and office-related matters in the Dubai office
• Assist employees for business travels in coordination with the KSA Admin. team, ensuring efficient and cost-effective arrangements with Travelperk / partner travel agencies and visa arrangements if necessary
• Organize logistics for company events, conferences, and team-building activities, including venue booking, hotel arrangements, and catering coordination.
• Provide on-the-ground event support to ensure smooth execution of all logistics.
• Maintain inventory of office supplies, ensuring that employees have what they need for day-to-day operations.
• Manage relationships with suppliers for office supplies, ensuring quality products and timely deliveries.
• Coordinate with vendors for regular office maintenance, including cleaning, repairs, and IT equipment servicing.
• Oversee the renewal and negotiation of office tenancy contracts and manage related documents and deadlines.
• Monitor and maintain office space logistics, ensuring the office is organized and conducive to a productive work environment.
• Develop and maintain relationships with key suppliers and service providers to ensure competitive pricing and high-quality service delivery.
• Handle the procurement and delivery of office equipment, furniture, and supplies.
• Negotiate and manage contracts with vendors and service providers (e.g., cleaning services, maintenance companies, utilities).
• Track expenses and maintain records for office-related purchases and contracts to ensure compliance with the budget.

What Are We Looking For

• Have 2–4 years of experience in administrative support, people operations, or office management, ideally in a fast-paced tech or IT environment.
• Are familiar with the visa processing requirements in Dubai and the UAE for work permits and residence visas.
• Have experience managing office vendors, suppliers, and coordinating maintenance services.
• Are skilled in travel coordination, booking flights, accommodations, and handling logistical details.
• Self-starter with ability to work independently across functional groups and on multiple initiatives simultaneously
• Are highly organized, proactive, and able to manage multiple tasks and deadlines effectively.
• Have a strong attention to detail and are able to handle confidential information with discretion.

Preferred Qualifications:

• Knowledge of UAE labor laws and visa regulations.
• Hands-on experience working with EOR platforms is an advantage
• Experience in managing office tenancy agreements and negotiating contracts.
• Familiarity with HRIS platforms (KayanHR) and travel booking systems (Travelperk).
• Strong communication skills and the ability to work across different teams and departments.

What We Offer You
We believe you will love working at Foodics!

• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.