F&B Manager – Restaurant Operations (QSR Focus)

Careers International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality management company is looking for a skilled professional to oversee operations across multiple food outlets in Dubai. The role requires strong leadership, team management skills, and a good understanding of food safety regulations. Ideal candidates should have a degree in Hospitality and extensive experience managing F&B operations, particularly in QSR formats. This position will involve ensuring operational excellence and compliance with safety standards while leading a dynamic team.

Qualifications

• Bachelor's degree or diploma in Hospitality/Hotel Management is mandatory.
• Certification in Food Safety/HACCP is an advantage.
• 46+ years of managing F&B or QSR outlets experience.
• Experience with Indian cuisine/QSR formats is a strong plus.
• Proven capability in managing teams and multi-store operations.

Responsibilities

• Oversee daily operations to ensure smooth functioning of multiple outlets.
• Lead, motivate and guide restaurant teams including supervisors and crew.
• Manage inventory levels for raw materials, packaging, and consumables.
• Ensure all outlets comply with HACCP and Dubai Municipality standards.
• Assist in sales forecasting, budget planning, and revenue targets.

Skills

Strong leadership and team management skills

Excellent communication and customer handling ability

Good understanding of food cost inventory management and QSR operations

Knowledge of HACCP and food safety regulations

Proactive organized and detail-oriented

Ability to work under pressure during peak hours

Willingness to travel between stores

On-call availability for urgent operational matters

Education

Bachelors Degree or Diploma in Hospitality / Hotel Management

Certification in Food Safety / HACCP

Job description

Store Operations & Performance

Oversee daily operations of multiple outlets to ensure smooth functioning

Maintain food quality presentation and service standards consistently across stores

Monitor order taking food preparation hygiene and customer service

Ensure adherence to SOPs recipes portioning and safety guidelines

Handle escalated customer concerns and ensure quick resolution

Team Leadership & Training

Lead motivate and guide restaurant teams including supervisors and crew

Conduct regular training on service standards product knowledge and hygiene

Support recruitment onboarding and performance evaluation of staff

Build a culture of accountability teamwork and continuous improvement

Inventory Supply & Cost Control

Manage inventory levels for raw materials packaging and consumables

Monitor daily consumption wastage and variance taking corrective actions

Coordinate with procurement for timely replenishment

Track food cost labor cost and operational expenses

Identify cost-saving opportunities without compromising quality

Quality Hygiene & Compliance

Ensure all outlets comply with HACCP Dubai Municipality standards and internal audits

Conduct routine inspections to maintain cleanliness sanitation and safety

Review food quality storage procedures temperature logs and expiry checks

Ensure staff follow personal hygiene and food handling protocols

Sales Forecasting & Reporting

Assist in sales forecasting budget planning and revenue targets for each store

Analyze sales trends menu performance and customer feedback

Prepare daily/weekly/monthly operational reports for management

Execute promotions new launches and campaigns in coordination with marketing

Vendor or & Stakeholder Coordination

Coordinate with suppliers delivery partners and logistics teams

Evaluate vendor performance and ensure timely deliveries

Support Operations Head in reviewing contracts and negotiations

New Store Openings & Operational Projects

Assist in planning and executing new store setups layout flow and staff deployment

Implement operational improvements and best practices across outlets

Support equipment setup training and pre-opening preparation

Requirements

Education

Bachelors Degree or Diploma in Hospitality / Hotel Management (mandatory)

Certification in Food Safety / HACCP is an advantage

Experience

46 years of experience managing F&B or QSR outlets

Experience handling Indian cuisine/QSR formats is a strong plus

Proven capability in managing teams and multi-store operations

Skills and Attributes

Strong leadership and team management skills

Excellent communication and customer handling ability

Good understanding of food cost inventory management and QSR operations

Knowledge of HACCP and food safety regulations

Proactive organized and detail-oriented

Ability to work under pressure during peak hours

Willingness to travel between stores and support on-ground operations

On-call availability for urgent operational matters