Hotel Supervisor à Émirats arabes unis

Company Description

At Turner & Townsend, we’re passionate about making a difference. We deliver better outcomes for our clients, help our people realize their potential, and contribute to a prosperous society.

Every day, we assist major global clients in delivering ambitious and highly technical projects across over 130 countries.

Our team is dynamic, innovative, and client-focused, supported by an inclusive and enjoyable company culture. Our clients value our proactive approach, expertise, integrity, and quality. Consequently, our people work on some of the most exciting projects worldwide.

Job Description

Responsible for overseeing the maintenance, operation, and safety of mechanical, electrical, and structural infrastructure within public spaces such as parks, streetscapes, plazas, and civic areas. The role ensures these areas are well-maintained, safe, functional, and compliant with relevant regulations, thereby enhancing community quality of life.

Key Responsibilities:

Operational Management:

• Conduct daily site visits to monitor the work of FM contractors.
• Manage daily operational activities of hard services, including lighting, drainage, signage, fixtures, fountains, and structural elements within the public realm.
• Ensure all systems and infrastructure operate efficiently, are maintained safely, and comply with contractual obligations.
• Manage logistics and public realm operations to meet client expectations.
• Monitor, report, and escalate non-compliance issues related to contractor adherence to contracts, SLAs, and KPIs.
• Support public realm teams as needed.

Maintenance & Repairs:

• Plan and implement preventive and reactive maintenance programs for public infrastructure.
• Coordinate repairs with external contractors and internal teams.
• Keep detailed records of inspections, maintenance, and repairs.

Safety & Compliance:

• Ensure all activities comply with health, safety, and environmental laws relevant to public spaces.
• Conduct risk assessments and implement safety procedures accordingly.

Quality & Standards:

• Perform daily inspections to ensure safety and aesthetic standards are met.
• Implement continuous improvement initiatives to enhance infrastructure resilience and safety.

Contract & Budget Management:

• Manage budgets for maintenance and upgrades.
• Oversee external service contracts, ensuring service levels and obligations are fulfilled.
• Identify opportunities for cost savings and value engineering.

Stakeholder Engagement:

• Serve as the primary contact for local authorities, community groups, and stakeholders regarding public infrastructure.
• Provide timely reports and updates on maintenance activities and project statuses.

Team Leadership:

• Lead and develop maintenance teams and contractors.
• Ensure staff are trained in safety and operational procedures.

Qualifications

• Bachelor’s degree in Facilities Management, Civil Engineering, Environmental Science, or related field.
• Extensive experience in FM services management, especially within the public sector or public realm projects in Abu Dhabi or UAE.
• Strong proficiency in MS Office; knowledge of CAFM systems and planning software is advantageous.
• Deep understanding of public space infrastructure systems.
• Relevant health and safety certifications (e.g., IOSH, NEBOSH).
• Excellent leadership, communication, and stakeholder management skills.
• Experience in budgeting, contract negotiations, and project management.
• Knowledge of applicable regulations and standards for public spaces.

Additional Information

Company Vision:

To be the leading professional service provider for capital programs across property, infrastructure, and natural resources.

Since 2010, we have grown from 2,500 staff in 63 offices across 28 countries to 6,800 staff in 110 offices across 45 countries in 2020.

We invest heavily in our employees' training, development, and career growth, fostering a stimulating and challenging work environment. Turner & Townsend is an equal opportunity employer that celebrates diversity and promotes an inclusive environment.

Learn more at www.turnerandtownsend.com

Join our social media conversations for more about our projects and future plans:

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Note: It is against policy for candidates to pay fees for recruitment. Unsolicited resumes are property of Turner & Townsend and are not subject to agency fees.