Guest Experience Team Lead - Executive Lounge

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Guest Experience Expert to deliver exceptional service that enhances the guest experience. This role requires the ability to handle various operational needs, address guest requests, and uphold professionalism and safety standards. Ideal candidates should be physically capable of standing and moving for long periods, ensuring that every guest interaction is memorable and unique. This position is integral to maintaining quality and integrity within the hotel's daily operations.

Qualifications

• Ability to create a memorable guest experience.
• Commitment to follow company policies and maintain professionalism.
• Physical ability to stand and move for extended periods.

Responsibilities

• Deliver a wide range of services to guide guests.
• Process operational needs and address guest requests.
• Maintain a safe work environment and uphold quality standards.

Job description

A leading hotel chain in Dubai is seeking a Guest Experience Expert to deliver exceptional service that enhances the guest experience. This role requires the ability to handle various operational needs, address guest requests, and uphold professionalism and safety standards. Ideal candidates should be physically capable of standing and moving for long periods, ensuring that every guest interaction is memorable and unique. This position is integral to maintaining quality and integrity within the hotel's daily operations.