Housekeeping Shift Leader The Abu Dhabi EDITION

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading international hospitality company is seeking dedicated individuals for a housekeeping role in Abu Dhabi. The successful candidate will ensure cleanliness and proper maintenance of guest rooms and public areas. Key responsibilities include following safety protocols, addressing guest requests, and assisting management with team dynamics. Ideal candidates should have a high school diploma and a willingness to provide excellent guest service in a diverse environment.

Qualifications

• Ability to use checklists for cleanliness standards.
• Experience in responding to guest service requests.
• Proficient in maintaining cleaning equipment.

Responsibilities

• Ensure cleanliness of assigned areas to meet standards.
• Assist management in hiring and training employees.
• Follow safety and security policies and report issues.

Skills

Cleanliness standards

Guest service

Team collaboration

Safety policies

Maintenance reporting

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards. Identify and report preventative or other maintenance issues in public areas or guest rooms. Request preventative maintenance or non-urgent repairs using appropriate method. Contact other departments directly for urgent repairs. Clean maintain and store cleaning equipment. Document and report outstanding issues. Complete required Housekeeping paperwork. Respond promptly to requests from guests Front Desk or At Your Service requests.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work‑related machinery over sloping and uneven surfaces. Reach overhead and below the knees including bending, twisting, pulling and stooping. Stand, sit, kneel or walk for an extended period across an entire work shift. Grasp, turn and manipulate objects of varying size and weight requiring fine motor skills and hand–eye coordination. Enter and locate work‑related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1‑year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non‑discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.