Guest Experience Supervisor - Valet & Concierge

21c Museum Hotels; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Abu Dhabi seeks a Guest Services Associate to assist guests with inquiries and manage their needs. The role entails maintaining relationships with service providers and ensuring guests receive timely service. Applicants should have a Diploma in Tourism or Hospitality, with at least one year of relevant experience and excellent English proficiency. Familiarity with additional languages is advantageous. Join a diverse team dedicated to exceptional customer service.

Qualifications

• Minimum 1 year of relevant experience in hospitality.
• Ability to communicate in additional languages is an advantage.

Responsibilities

• Assist guests with inquiries related to hotel services.
• Maintain good relationships with service providers.
• Manage guests' keys and messages.

Skills

Excellent English proficiency

Customer service skills

Language skills

Education

Diploma in Tourism / Hospitality Management

Job description

A leading hospitality company in Abu Dhabi seeks a Guest Services Associate to assist guests with inquiries and manage their needs. The role entails maintaining relationships with service providers and ensuring guests receive timely service. Applicants should have a Diploma in Tourism or Hospitality, with at least one year of relevant experience and excellent English proficiency. Familiarity with additional languages is advantageous. Join a diverse team dedicated to exceptional customer service.