Hospitality Management ofertas em Emirados Árabes Unidos

Job Description - Executive Secretary/ F&B Coordinator I DoubleTree by Hilton Sharjah (HOT0C4OU)

HOT0C4OU

DoubleTree by Hilton Sharjah Waterfront Hotel & Suites, Sharjah Al Majaz Waterfront, Sharjah 500200

An Executive Secretary/ F&B Coordinator is responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience while providing secretarial support, managing the mail, and carrying out filing.

The Executive Secretary/ F&B Coordinator provides comprehensive administrative support to the General Manager while coordinating all Food & Beverage operational activities. This role ensures efficient communication, document management, and smooth coordination between departments – particularly F&B – to maintain brand standards and operational excellence.

• Manage the General Manager’s calendar, meetings, travel arrangements, and appointments.
• Prepare correspondence, reports, presentations, and confidential documents.
• Handle incoming calls, emails, and communication on behalf of the GM.
• Maintain accurate filing systems and ensure document confidentiality.
• Liaise with department heads to follow up on action plans and deadlines.
• Coordinate GM’s participation in owner meetings, cluster communications, and brand initiatives.
• Support in preparing monthly performance reports and executive summaries.

• Assist the F&B Department in scheduling meetings, drafting minutes, and circulating follow-ups.
• Facilitate communication between F&B outlets, culinary teams, and management.
• Support in planning special events, theme nights, VIP arrangements, and guest experiences.
• Prepare reports related to F&B revenue performance, guest feedback, and operational KPIs.
• Act as a central communication point between GM, HODs, and the F&B team.
• Ensure the timely flow of information and documentation to relevant stakeholders.
• Coordinate with HR for departmental trainings, new joiner onboarding, and communication updates.

• Ensure all administrative and F&B activities follow Hilton brand standards.
• Assist in internal audits, compliance checks, and health & safety record management.
• Support the implementation of sustainability, Travel With Purpose, and corporate initiatives.

An Executive Secretary/F&B Coordinator serving Hilton brands is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field. (Advantage)
• Minimum 2-3 years of experience as an Executive Secretary, F&B Coordinator, or similar role in hospitality.
• Strong communication and interpersonal skills.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and multitasking abilities.
• Knowledge of Food and Beverage (F&B) operations is an advantage.
• Fluency in English required.
• Excellent verbal and written communication skills.
• Excellent administration and IT skills.
• Committed to delivering a high level of customer service, both internally and externally.
• Flexibility to respond to a range of different work situations.
• Ability to work under pressure.
• Previous administrative experience in a fast‑paced environment.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Guest Services, Operations, and Front Office