Overview
Senior Manager, Product Operations - Crypto
We’re seeking a proactive and strategic leader to scale and optimize product operations in a high-growth crypto / fintech environment. This role is ideal for someone with proven leadership experience, strong product expertise, and the ability to drive commercial impact across marketing, operations, or growth initiatives. You’ll lead a high-performing team, deliver scalable processes across multiple regions, and play a key role in driving user trust, engagement, and business growth.
About the Role
We’re seeking a proactive and strategic leader to scale and optimize product operations in a high-growth crypto / fintech environment. This role is ideal for someone with proven leadership experience, strong product expertise, and the ability to drive commercial impact across marketing, operations, or growth initiatives. You’ll lead a high-performing team, deliver scalable processes across multiple regions, and play a key role in driving user trust, engagement, and business growth.
Key Responsibilities
- Team Leadership: Manage and mentor a team of 5+ to deliver operational excellence and measurable business impact.
- Product & Growth: Partner with product teams to refine offerings, while driving commercial outcomes through marketing campaigns, user growth, and expansion activities.
- Multi-Regional Operations: Oversee operations across diverse markets, ensuring scalability, adaptability, and consistency of execution.
- Commercial Operations: Lead initiatives to improve liquidity, user engagement, and overall platform efficiency.
- Risk & Compliance Partnership: Collaborate with risk and compliance teams to ensure effective fraud prevention and adherence to regulatory standards.
- Process & Performance: Build and optimize workflows, SOPs, and tools. Monitor KPIs to ensure high operational standards and customer satisfaction.
What We’re Looking For
- 5+ years of experience in crypto or fintech (must-have), with a focus on product operations or product-led growth.
- Proven leadership of teams (5+ people), with a strong track record in people development.
- Core expertise in product operations, plus experience in one or more of: marketing, growth, expansion, business development, sales, or commercial operations.
- Experience managing multi-regional operations and launching products in new markets.
- Strong understanding of operational workflows, project execution, and data-driven decision-making.
- Excellent communication skills in English, able to influence across technical and commercial teams.
- Analytical mindset, structured thinker, and comfortable working in a fast-paced, evolving environment.
Nice to Have
- Background in digital assets, payments, or marketplace platforms.
- Experience with fraud monitoring, KYC / KYB processes, or transaction oversight.
- Exposure to compliance-driven environments and risk mitigation strategies.
Seniority level
Employment type
Job function
- Analyst and Project Management
Industries
- Financial Services and Capital Markets