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Stylist - Temp
Job summary
A luxury fashion brand in Dubai is seeking a Stylist to be the face of the brand, delivering exceptional customer service and fostering long-term relationships with clients. The successful candidate will actively engage in sales, maintain high standards in-store, and participate in various commercial activities. A strong background in retail or customer service is preferred.
Qualifications
- Experience in retail or customer service preferred.
- Ability to engage with diverse clients effectively.
- Proven record of meeting sales targets.
Responsibilities
- Serve as a Client Relationship Owner, ensuring exceptional service.
- Achieve sales targets and engage in client outreach.
- Maintain store environment and support team excellence.
Skills
A Chloé Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chloé family. He/She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.
- A Client Relationship Owner
- Delivers exceptional Customer Service and takes pride in developing long-term relationships
- Is aware of CRM targets and actively engages in all actions to reach them
- Implements personalised reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe
- Consistently captures client data and takes notes of ALL qualitative information
- Knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles
- An Omnichannel Business Partner
- Uses all omnichannel services available to grow sales
- Is aware of store and individual sales and KPI targets and actively engages in all actions to reach them
- Actively completes trainings and participates in ALL commercial activities set by the SM/ASM/HO
- Consistently works to achieve given sales, KPIs and CRM targets
- Is aware of local trading environment and competitors’ activities
- An Operations Excellence Supporter
- Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers
- Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all times
- Implements all guidelines related to store management and participates in inventories
- Supports after sales clients and follows up to ensure impeccable sales and after sales service
- Complies with established Richemont policies and standards
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.