Customer Service Representative jobs in United Arab Emirates

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ THE ROLE : We are looking for our next team member to represent AMD as a respected subject matter expert in our newest and most senior field sales role on our Commercial team. The Strategic Enterprise Account Executive is responsible for the management of AMD’s largest key top-tier enterprise strategic accounts within their assigned region. Driving commercial sales revenue, engaging with executive decision makers, building strategic account plans, cultivating deep relationships, and continuously uncovering opportunities for new business within their assigned customer accounts. Working with key partners to craft complex technical solutions to solve customer business challenges utilizing AMD’s broad product portfolio. This is a highly collaborative role, working closely with AMD’s largest top-tier strategic enterprise end-user customers, as well as with multiple multinational partners within our ecosystem : OEMs, Cloud Service Providers, as well as their reseller / distributor channel partners. THE PERSON : Does this sound like you? We'd love to talk! Fluent communicator in English and Arabic Respected SME within the tech industry, coming from the most senior individual contributor sales roles within an organization, with a proven track record of continual overachievement of sales targets Experienced strategic account manager of an organization’s top-tier large enterprise accounts, with validated successful wins landing and expanding new business Senior professional in their craft with an established book of business resulting from building a successful network of top-tier key strategic customer accounts within the assigned region Persuasive communicator with the ability to present and influence customer and internal executive level decision makers Relentlessly focused on results-oriented success - strong drive to win and achieve incredible results Operational excellence, passionate with a positive attitude Consistent track record in sales with ability to thrive in a cross-functional team environment Outstanding interpersonal skills - collaborative, motivating, and able to lead and partner across organizational boundaries KEY RESPONSIBILITIES : Strategic Key Account Manager to AMD’s largest top-tier Corporate / Enterprise customers Build strategic account plans to continually find new opportunities to strengthen customer relationships and partnerships, to grow AMD business across assigned key accounts, driving significant revenue Drive sales of AMD Ryzen and Ryzen Pro based commercial client PCs Drive Sales of AMD EPYC and Radeon Instinct based server and datacenter solutions Develop strong executive-level relationships with IT end-user decision-makers to understand their needs and to identify projects for datacenter and commercial client solutions that AMD and our partners can fulfill Influence winning strategies for same projects Define / Execute Go-To-Market (GTM) strategies with multinational OEMs, CSPs, and Channel partners Manage budget / resources within AMD guidelines Manage and update business via Salesforce CRM – on time and accurately PREFERRED EXPERIENCE : End User Sales Experience : Proven success selling into top-tier large key Corporate / Commercial / Enterprise accounts in the defined territory with validated overachievement of sales targets Key Account Strategic Account Management Experience : Outstanding track record of implementing Commercial Enterprise sales-out strategies that land and expand revenue base within an assigned set of large key top-tier strategic customer accounts in the defined region Established network of top-tier key strategic large Enterprise customers in the defined territory Partner Experience : Strong historical interaction and relationships with Multinational OEMs, Cloud Service Providers and Channel partners in the region Organizational Experience : Proven efficiency working in a global cross-matrix structured environment Technical / Product Experience : SME with specialist sales knowledge and expertise with Data Center, Server, Storage, Graphics, Cloud Services, and Commercial Client PCs ACADEMIC CREDENTIALS : Bachelor’s or higher degree in Computer Science, Computer Engineering, Electrical Engineering or similar field from an accredited university or college LOCATION : Dubai, UAE #LI-KH1 Benefits offered are described : AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and / or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.THE ROLE : We are looking for our next team member to represent AMD as a respected subject matter expert in our newest and most senior field sales role on our Commercial team. The Strategic Enterprise Account Executive is responsible for the management of AMD’s largest key top-tier enterprise strategic accounts within their assigned region. Driving commercial sales revenue, engaging with executive decision makers, building strategic account plans, cultivating deep relationships, and continuously uncovering opportunities for new business within their assigned customer accounts. Working with key partners to craft complex technical solutions to solve customer business challenges utilizing AMD’s broad product portfolio. This is a highly collaborative role, working closely with AMD’s largest top-tier strategic enterprise end-user customers, as well as with multiple multinational partners within our ecosystem : OEMs, Cloud Service Providers, as well as their reseller / distributor channel partners. THE PERSON : Does this sound like you? We'd love to talk! Fluent communicator in English and Arabic Respected SME within the tech industry, coming from the most senior individual contributor sales roles within an organization, with a proven track record of continual overachievement of sales targets Experienced strategic account manager of an organization’s top-tier large enterprise accounts, with validated successful wins landing and expanding new business Senior professional in their craft with an established book of business resulting from building a successful network of top-tier key strategic customer accounts within the assigned region Persuasive communicator with the ability to present and influence customer and internal executive level decision makers Relentlessly focused on results-oriented success - strong drive to win and achieve incredible results Operational excellence, passionate with a positive attitude Consistent track record in sales with ability to thrive in a cross-functional team environment Outstanding interpersonal skills - collaborative, motivating, and able to lead and partner across organizational boundaries KEY RESPONSIBILITIES : Strategic Key Account Manager to AMD’s largest top-tier Corporate / Enterprise customers Build strategic account plans to continually find new opportunities to strengthen customer relationships and partnerships, to grow AMD business across assigned key accounts, driving significant revenue Drive sales of AMD Ryzen and Ryzen Pro based commercial client PCs Drive Sales of AMD EPYC and Radeon Instinct based server and datacenter solutions Develop strong executive-level relationships with IT end-user decision-makers to understand their needs and to identify projects for datacenter and commercial client solutions that AMD and our partners can fulfill Influence winning strategies for same projects Define / Execute Go-To-Market (GTM) strategies with multinational OEMs, CSPs, and Channel partners Manage budget / resources within AMD guidelines Manage and update business via Salesforce CRM – on time and accurately PREFERRED EXPERIENCE : End User Sales Experience : Proven success selling into top-tier large key Corporate / Commercial / Enterprise accounts in the defined territory with validated overachievement of sales targets Key Account Strategic Account Management Experience : Outstanding track record of implementing Commercial Enterprise sales-out strategies that land and expand revenue base within an assigned set of large key top-tier strategic customer accounts in the defined region Established network of top-tier key strategic large Enterprise customers in the defined territory Partner Experience : Strong historical interaction and relationships with Multinational OEMs, Cloud Service Providers and Channel partners in the region Organizational Experience : Proven efficiency working in a global cross-matrix structured environment Technical / Product Experience : SME with specialist sales knowledge and expertise with Data Center, Server, Storage, Graphics, Cloud Services, and Commercial Client PCs ACADEMIC CREDENTIALS : Bachelor’s or higher degree in Computer Science, Computer Engineering, Electrical Engineering or similar field from an accredited university or college LOCATION : Dubai, UAE #LI-KH1 Benefits offered are described : AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and / or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.