Customer Service jobs in United Arab Emirates
Assistant Restaurant Manager All Day Dining Hilton Dubai Palm
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Assistant Restaurant Manager All Day Dining Hilton Dubai Palm
Job summary
A leading hospitality company in Dubai seeks an Assistant Restaurant Manager to oversee food and beverage operations. The role involves managing service standards, supervising team members, and ensuring customer satisfaction. Candidates should have experience in food service organization and team supervision, with strong delegation skills. The company commits to delivering exceptional guest experiences and values the contribution of its team members.
Qualifications
- Previous experience in organizing food and beverage service in various outlets.
- Experience supervising a team.
- Ability to demonstrate delegation skills.
- Flexibility to respond quickly to diverse work situations.
- Passion for developing others.
Responsibilities
- Manage food and beverage service to meet high standards.
- Control the flow of customers and interaction during service.
- Ensure Team Members maximize sales opportunities.
- Manage Team Member schedules and stock levels.
- Handle customer inquiries professionally.
Skills
At Hilton Dubai Palm Jumeirah an Assistant Restaurant Manager oversees all Food and Beverage operations including Restaurants Bars and Kitchens to ensure high standards of quality and service.
As an Assistant Restaurant Manager you will oversee all Food and Beverage operations including Restaurants Bars and Kitchens to ensure quality and service by performing the following tasks to the highest standards:
- Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
- Effectively control the flow of customers and the interaction between the front and back of house throughout service
- Ensure Team Members maximize all sales opportunities
- Ensure Team Members consistently maintain brand standards and high levels of customer service
- Handle all customer inquiries in an appropriate and professional manner
- Accurately manage all transactions during service
- Manage Team Member schedules, stock and wastage levels
EOE/AA/Disabled/Veterans
At Hilton Dubai Palm Jumeirah an Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Previous experience in organizing food and beverage service in a range of outlets
- Experience in supervising a team
- Ability to demonstrate delegation skills
- Flexibility to respond quickly and positively to a range of work situations
- A passion for developing others to be part of a winning team
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
Manager
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.