European Experience Captain - for Award winning Restaurant

Apt Resources; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A restaurant staffing agency is looking for a Restaurant Captain in Dubai to oversee the dining area and lead a team of waitstaff. The role requires prior experience in a similar setting and excellent communication and leadership skills. You will ensure a high level of service, handle guest queries, and maintain cleanliness. This position offers various benefits including accommodation and health insurance, aiming to provide a memorable dining experience.

Benefits

Food allowance

Health insurance

Paid transport

Accommodation

Annual air ticket

Qualifications

• Prior experience as a Restaurant Captain in a restaurant setting.
• Customer service-oriented mindset.
• Ability to handle high-pressure situations.

Responsibilities

• Supervise and guide the waitstaff team.
• Ensure cleanliness and organization of the dining area.
• Handle guest queries and concerns.

Skills

Communication skills

Leadership skills

Customer service orientation

Attention to detail

Multitasking

Job description

Description

Apt Resources is seeking a skilled and knowledgeable Restaurant Captain for their clients team for an awardwinning Restaurant. As a Restaurant Captain you will be responsible for overseeing the dining area and ensuring a high level of service is provided to our guests.

In this role you will coordinate and guide the waitstaff team ensuring that they are knowledgeable about the menu and able to deliver exceptional service. You will also be responsible for handling guest queries and concerns as well as handling any issues that may arise during service.

To be successful in this role you should have prior experience as a Restaurant Captain in a restaurant setting. You should have a strong understanding of dining etiquette as well as excellent communication and leadership skills.

If you are passionate about providing a memorable dining experience and enjoy working in a fastpaced environment we would love to hear from you.

Responsibilities

• Supervise and guide the waitstaff team to ensure smooth service
• Ensure that waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guests
• Handle guest queries and concerns in a professional and timely manner
• Monitor the dining area and ensure cleanliness and organization
• Coordinate with the kitchen staff to ensure timely delivery of food
• Maintain a high level of customer service and guest satisfaction
• Train and mentor new waitstaff members
• Handle any issues that may arise during service ensuring quick resolution

Requirements

• Prior experience as a Restaurant Captain in a restaurant setting
• Excellent communication and leadership skills
• Customer serviceoriented mindset
• Ability to handle highpressure situations and multitask
• Strong attention to detail
• Fluency in English and additional languages is a plus

Benefits

AED 3000 toFood allowance 250 to 450 (Service charge Avg) 1200 Credit card tips cash tips free Accommodation Transport uniforms Health insurance air ticket once every two years) Paid leave as per UAE laws