Customer Service jobs in United Arab Emirates
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Luxury Front Desk Concierge
Job summary
A luxury hotel chain in Abu Dhabi is looking for a Guest Service Agent to provide outstanding guest experiences. Responsibilities include managing check-ins, handling reservations, and addressing guest issues professionally. The ideal candidate has over 2 years of experience in a similar role within a 5-star luxury hotel, with strong communication skills and a passion for customer service. Join a dynamic team and help create memorable stays for guests.
Benefits
Qualifications
- Minimum experience of two years in a similar role in a 5-star luxury hotel.
- Strong verbal and written communication skills.
- Ability to work under pressure and multitask.
Responsibilities
- Welcome visitors and manage check-in/check-out processes.
- Manage bookings and handle cancellations efficiently.
- Address guest complaints to ensure guest happiness.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.