Cluster Executive Housekeeper

Arjaan by Rotana Dubai Media City; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Dubai is seeking a Cluster Executive Housekeeper. You will be responsible for the daily operation of the Housekeeping Department, ensuring the highest cleanliness standards and guiding a multicultural team. The ideal candidate has a college degree and at least three years of management experience in hospitality, along with fluency in English and experience with Micros/Opera. This position offers the opportunity to lead and adapt strategies in a dynamic environment.

Qualifications

• At least three years management experience in the Housekeeping Department of a hotel or resort.
• Fluency in both written and spoken English.
• Strong administrative and organizational computer literacy skills.

Responsibilities

• Maintain all hotel guest rooms and public areas to the highest cleanliness standards.
• Supervise training of housekeeping team members.
• Control all purchases for the department.

Skills

Fluency in English

Team Building

Customer Focus

Adaptability

Education

College/University degree

Tools

Micros/Opera

Job description

Overview

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Cluster Executive Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:

Responsibilities

• Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met
• Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
• Supervise training of all housekeeping team members to ensure successful operation
• Measure, interpret and evaluate working standard of the department
• Create and maintain good working relationships within and with other departments
• Control all purchases for the department and be consistently aware of quality and cost
• Show by personal example a philosophy of work and conduct consistent with the professionalism expected
• Manage and control all operation equipment, linen and uniforms
• Set short and long term strategies for the department

Education, Qualifications & Experiences

You should be a college/university degree graduate with at least three years previous management experiences in the Housekeeping Department of a hotel or resort. Technically you will have fluency in both written and spoken English and knowledge of Micros / Opera coupled with administration, organizational computer literacy skills.

Knowledge & Competencies

• Understanding the Business
• Influencing Outcomes
• Planning for Business
• Team Building
• Valuing Diversity
• Leading People
• Adaptability
• Drive for Results
• Customer Focus
• Managing Operations