Customer Service jobs in United Arab Emirates
Waiteress (All Day Dinning) The WB Abu Dhabi, Curio Collection by Hilton
Hilton
Rooms - Ultimate Leaders Program - 2026 Intake
The Lana
Night Manager - Arabic Speaker Preferred | DoubleTree by Hilton Sharjah
Hilton Worldwide, Inc.
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Saadiyat Rotana Resort & Villas
Attendant, Food & Beverage - In Room Dining
Kerzner International Management
Connect with headhunters to apply for similar jobsFood & Beverage Ultimate Leaders Program 2026 Intake
Dorchester Collection
Attendant, Food and Beverage - Hakkasan
Kerzner International Management
Premium Banquet Bartender — Craft Exquisite Drinks
AccorHotel
Guest Service F&B Support Specialist
Marriott Hotels Resorts
Guest Service Expert: Create Memorable Dining Experiences
Marriott Hotels Resorts
Engineering Supervisor - The WB Abu Dhabi, Curio Collection by Hilton
Hilton Worldwide, Inc.
Cluster Assistant Learning & Development Manager
AccorHotel
Waiteress (All Day Dinning) The WB Abu Dhabi, Curio Collection by Hilton
Job summary
A global hospitality leader is seeking a dedicated Waiter/ess to provide excellent service to guests in Abu Dhabi. Responsibilities include serving food and beverages, managing guest queries, and ensuring compliance with health regulations. Ideal candidates should have a positive attitude and good communication skills, along with experience in the food and beverage industry.
Qualifications
- Experience in Food and Beverage department and/or industry.
- Previous experience of cash handling.
- Knowledge of Food Hygiene Regulations.
Responsibilities
- Serve guests in a friendly and timely manner.
- Manage guest queries efficiently.
- Ensure knowledge of menu and product offerings.
- Maintain well-stocked floor stations.
- Follow correct reporting procedures.
- Ensure quality and timeliness of Food and Beverage orders.
- Practice Hilton Grooming standards.
- Comply with hotel security and health regulations.
Skills
A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience in Food and Beverage department and/or industry
- Previous experience of cash handling
- Knowledge of Food Hygiene Regulations
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
As a Waiter/ess you are responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Team Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards:
- Manage guest queries in a friendly timely and efficient manner
- Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
- Ensure knowledge of menu and all products
- Ensure mis-en-place is well stocked at all floor stations
- Follow correct reporting procedures if faced with issues
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
- Practice Hilton Grooming standards including uniform dress code cleanliness and personal hygiene
- Comply with hotel security fire regulations and all health and safety legislation
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.