Audio Visual Technician

AccorHotel; Dubai; On-site; AED 146,000 - 221,000; Full time

Job summary

A leading hotel chain in Dubai is seeking an AV Technician to provide exceptional technical support for meetings and events. Candidates should have extensive experience in audio-visual systems and a commitment to guest satisfaction. Responsibilities include setup and troubleshooting of equipment, compliance with hotel standards, and collaboration with teams. This full-time position offers a dynamic work environment within the hospitality sector.

Qualifications

• 13 years of experience in audio-visual live events or hospitality.
• Familiarity with hotel banquet operations is a plus.
• Ability to handle pressure and solve problems quickly.

Responsibilities

• Setup audio, video, and lighting for guest requirements.
• Troubleshoot technical issues during events.
• Ensure compliance with hotel standards and regulations.

Skills

Audio systems operation

Lighting setup knowledge

Video projection operation

Strong communication skills

Customer service orientation

Education

High school diploma or equivalent

Technical training or AV certifications

Job description

The AV Technician is responsible for setting up operating maintaining and troubleshooting audio-visual equipment used for meetings conferences banquets and special events within the hotel. The role ensures high-quality technical support and exceptional guest service for all internal and external clients.

Responsibilities

• Assist the manager in establishing service standards and procedures for Banquet and assures that they are achieved and followed by proper training supervision and control.
• Set ups audio video and lighting to meet guest requirements.
• Troubleshoots technical issues pinpoint faults and offer remedies during events.
• Works closely with the conference and banqueting team.
• Complies with hotel security fire regulations and all health and safety legislation.
• Excellent knowledge of front of house equipment and property management systems.
• Attends appropriate training courses when required.
• Ensures compliance of brand standards.
• Assists other departments wherever necessary and maintain good working relationships.
• Undertakes all duties and responsibilities in accordance with the relevant work rules and standards.
• Responds immediate to all work requests which concern Health and Safety.
• Responds to guest requests promptly in a professional and courteous manner.
• Completes all work orders with due diligence.
• Introduces innovative ideas.

Qualifications

High school diploma or equivalent required; technical training or AV certifications preferred.

13 years of experience in audio-visual live events hospitality or related field.

Familiarity with hotel banquet operations is a plus.

Proficiency with audio systems mixers microphones and speakers.

Experience with video projection displays switchers and playback devices.

Knowledge of lighting setups (basic to intermediate).

Understanding of conferencing platforms (Zoom Teams Webex).

Ability to read event diagrams and cable layouts.

Strong communication and customer-service skills.

Ability to handle pressure and solve problems quickly.

Team-oriented with a professional guest-focused attitude.

Strong attention to detail and time management.

Additional Information

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment a warm and welcoming culture excellentworking conditions and to promote the development ofall people including thosewith disabilities.

When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Remote Work

No

Employment Type

Full-time