IT/AV Technician

Caliberly; Abu Dhabi; On-site; AED 80,000 - 100,000; Full time

Job summary

An educational technology company in Abu Dhabi is looking for a reliable IT/AV Technician to support IT operations and AV needs in schools. This role requires providing technical support, setting up AV equipment, and collaborating with teams to enhance the educational experience. A diploma in a related field and 2+ years of experience are preferred.

Benefits

Competitive salary

Professional growth opportunities

Collaborative environment

Qualifications

• 24 years experience in AV support or IT support.
• Strong knowledge of AV equipment and control systems.
• Competence in supporting classroom IT environments.

Responsibilities

• Provide first-line IT support for classroom equipment.
• Set up and maintain AV equipment for events.
• Maintain documentation of AV and IT systems.

Skills

AV equipment knowledge

Desktop support

Problem-solving skills

Excellent communication

Flexibility in working hours

Education

Diploma or Bachelor's degree in IT or related field

Tools

Projectors

Microphones

Computers

Job description

Job Title - IT/AV Technician

About the Role

We are looking for a reliable and technically skilled IT / AV Technician to support both the schools day-to-day IT operations and its audio-visual (AV) needs. This person will help maintain classroom technology, AV systems for assemblies or events, and provide technical support to staff and students.

IT Support

• Provide first-line support for desktop computers, laptops, printers, and other classroom IT equipment.
• Troubleshoot hardware, software, and network issues; escalates where needed.
• Assist in deploying and maintaining operating systems and standard software on school devices.
• Maintain an inventory of IT equipment, including licensing, hardware, and peripherals.
• Ensure regular backups and basic IT maintenance tasks are completed.

AV (Audio-Visual) Support

• Set up, operate, and maintain AV equipment for classrooms, auditoriums, meetings, and events.
• Support live events: assemblies, presentations, hybrid/virtual sessions (e.g., Teams, Zoom).
• Troubleshoot AV systems (microphones, projectors, speakers, lighting) and ensure they operate smoothly.
• Conduct regular maintenance checks on AV equipment and perform preventive maintenance.
• Collaborate with vendors to repair, upgrade, or replace AV hardware when necessary.

Documentation & Training

• Maintain documentation of AV and IT systems, including SOPs, user guides, and inventories.
• Train staff and students on how to use classroom IT tools, projectors, interactive displays, or AV equipment.
• Provide technical support and advice during school events, presentations, or digital learning sessions.

Cross-Functional Collaboration

• Work closely with academic, operations, and events teams to ensure IT and AV readiness for lessons and functions.
• Liaise with external vendors or service providers for major equipment installations or repairs.
• Help plan and coordinate AV setups for hybrid learning, video conferencing or live-streamed school events.

Qualifications & Experience

• Diploma or Bachelors degree in Information Technology, Audio-Visual Technology, Electronics, or a related field.
• 24 years experience in AV support, IT support, or a similar technical role preferably in a school, educational institution or corporate environment.
• Strong knowledge of AV equipment (projectors, speakers, microphones, lighting) and control systems.
• Competence in supporting classroom IT environments, including basic networking, OS, and peripherals.
• Good problem-solving skills and ability to work under pressure, especially during live events.
• Excellent communication and interpersonal skills; ability to explain technical concepts to non-technical users.
• Flexibility in working hours: events or school functions may require support outside standard hours.

Key Competencies & Behaviours

• Customer Service Focused: Learns and understands the needs of teachers, students and event organizers.
• Technical Proficiency: Comfortable working with both IT and AV technologies.
• Organised & Detail Oriented: Manages inventory, maintenance schedules, and documentation accurately.
• Adaptable and Resilient: Responds quickly to technical issues, especially during live events or urgent situations.
• Team Player: Works collaboratively with the IT team, academic staff and external technicians.
• Professional Integrity: Maintains high standards of system security, data privacy and service quality.

What We Offer

• Competitive salary and benefits aligned with the UAE education-sector IT roles.
• A hands-on role with a mix of IT support and live-event AV work, offering variety and learning.
• Opportunity for professional growth in educational technology and infrastructure.
• A collaborative and supportive environment where you contribute directly to enhancing students learning experience.

Apply now!