ITAV Technician

Caliberly; Abu Dhabi; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading educational technology provider is seeking a reliable IT/AV Technician in Abu Dhabi to support IT operations and audio-visual needs across schools. You will provide technical support, maintain classroom technology, and assist with live events. Candidates should possess a degree in IT and have at least 2 years of experience in a similar technical role. This is a hands-on position offering growth in educational technology.

Benefits

Competitive salary and benefits

Opportunity for professional growth

Collaborative work environment

Qualifications

• Minimum 2 years of experience in AV support or IT support.
• Strong knowledge of AV systems and classroom IT environments.
• Ability to explain technical concepts to non-technical users.

Responsibilities

• Provide first-line IT support for classroom equipment.
• Set up and maintain AV systems for events.
• Train staff and students on IT/AV tools.

Skills

AV equipment knowledge

IT support skills

Problem-solving

Excellent communication

Flexibility

Education

Diploma or Bachelor's degree in IT or related field

Tools

AV technologies (projectors, microphones)

Basic networking tools

Job description

Job Title - IT/AV Technician

About the Role

We are looking for a reliable and technically skilled IT / AV Technician to support both the schools day-to-day IT operations and its audio-visual (AV) needs. This person will help maintain classroom technology AV systems for assemblies or events and provide technical support to staff and students.

Key Responsibilities

IT Support

• Provide first-line support for desktop computers, laptops, printers and other classroom IT equipment.
• Troubleshoot hardware, software and network issues; escalate where needed.
• Assist in deploying and maintaining operating systems and standard software on school devices.
• Maintain an inventory of IT equipment including licensing hardware and peripherals.
• Ensure regular backups and basic IT maintenance tasks are completed.

AV (Audio-Visual) Support

• Set up, operate and maintain AV equipment for classrooms, auditoriums, meetings and events.
• Support live events: assemblies, presentations, hybrid/virtual sessions (e.g. Teams, Zoom).
• Troubleshoot AV systems (microphones, projectors, speakers, lighting) and ensure they operate smoothly.
• Conduct regular maintenance checks on AV equipment and perform preventive maintenance.
• Collaborate with vendors to repair, upgrade or replace AV hardware when necessary.

Documentation & Training

• Maintain documentation of AV and IT systems including SOPs, user guides and inventories.
• Train staff and students on how to use classroom IT tools, projectors, interactive displays or AV equipment.
• Provide technical support and advice during school events, presentations or digital learning sessions.

Cross-Functional Collaboration

• Work closely with academic operations and events teams to ensure IT and AV readiness for lessons and functions.
• Liaise with external vendors or service providers for major equipment installations or repairs.
• Help plan and coordinate AV setups for hybrid learning, video conferencing or live-streamed school events.

Qualifications & Experience

• Diploma or Bachelor's degree in Information Technology, Audio-Visual Technology, Electronics or a related field.
• 24 years experience in AV support, IT support or a similar technical role, preferably in a school, educational institution or corporate environment.
• Strong knowledge of AV equipment (projectors, speakers, microphones, lighting) and control systems.
• Competence in supporting classroom IT environments, including basic networking, OS and peripherals.
• Good problem‑solving skills and ability to work under pressure, especially during live events.
• Excellent communication and interpersonal skills; ability to explain technical concepts to non-technical users.
• Flexibility in working hours: events or school functions may require support outside standard hours.

Key Competencies & Behaviours

• Customer Service Focused: Learns and understands the needs of teachers, students and event organizers.
• Technical Proficiency: Comfortable working with both IT and AV technologies.
• Organised & Detail Oriented: Manages inventory maintenance schedules and documentation accurately.
• Adaptable and Resilient: Responds quickly to technical issues especially during live events or urgent situations.
• Team Player: Works collaboratively with the IT team, academic staff and external technicians.
• Professional Integrity: Maintains high standards of system security, data privacy and service quality.

What We Offer

• Competitive salary and benefits aligned with the UAE education‑sector IT roles.
• A hands‑on role with a mix of IT support and live‑event AV work, offering variety and learning.
• Opportunity for professional growth in educational technology and infrastructure.
• A collaborative and supportive environment where you contribute directly to enhancing students’ learning experience.

Apply now!