Customer Service Associate jobs in United Arab Emirates

Develop and implement effective sales strategies to drive revenue growth and meet sales targets for IT applications and infrastructure solutions.

Identify and pursue new business opportunities across various sectors. Build and maintain strong, long-lasting relationships with clients, understanding their needs and delivering tailored solutions.

Conduct product demonstrations and presentations to clients, showcasing the benefits of our IT solutions and services.

Stay up-to-date with the latest trends in IT infrastructure, applications, and technology solutions. Provide insights into market trends and competitor activities.

Maintain accurate records of sales activities and client interactions. Provide regular reports on sales progress, forecasts, and market feedback.

Work closely with the marketing and technical teams to ensure alignment between sales objectives and product offerings.

Lead the negotiation process, ensuring that contracts are signed and customer expectations are managed effectively.

Assist in the transition of clients to the post-sales team, ensuring a smooth handover and addressing any client concerns.

Experience: 2-3 years of experience in sales within the IT industry, preferably with a focus on IT infrastructure and application solutions in the Middle East.

Industry Knowledge: Strong understanding of IT applications, IT infrastructure, and cloud-based solutions. Knowledge of current technology trends and innovations is a plus.

Sales Skills: Proven track record of achieving sales targets, with excellent negotiation and communication skills.

Client Relationship Management: Ability to develop and nurture relationships with key decision-makers in client organizations.

Cultural Awareness: Understanding of the Middle Eastern business environment and cultural nuances in sales and client engagement.

Education: A degree in Information Technology, Business Administration, or a related field is preferred.

Language Skills: Fluency in English is required; Arabic is a plus.