Bilingual Customer Care Specialist - English & Arabic

Al Tayer Group; Abu Dhabi; On-site; USD 8,000 - 14,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to enhance client interactions and support service operations. This role involves welcoming customers, providing essential information, and ensuring their comfort while they await service. The ideal candidate will possess strong customer service skills, be proficient in Microsoft Office, and communicate effectively in both English and Arabic. Join a dynamic team in a multicultural environment where your contributions will directly impact customer satisfaction and service excellence.

Qualifications

• 1-2 years of relevant experience in customer service.
• Excellent communication skills in both English and Arabic.

Responsibilities

• Provide efficient handling of customers, both in-person and over the phone.
• Support reception in managing courtesy vehicles and telemarketing activities.

Skills

Customer service skills

Communication skills (English and Arabic)

Proficiency in Microsoft Office

Education

High school certificate

Job description

An established industry player is seeking a dedicated Customer Service Representative to enhance client interactions and support service operations. This role involves welcoming customers, providing essential information, and ensuring their comfort while they await service. The ideal candidate will possess strong customer service skills, be proficient in Microsoft Office, and communicate effectively in both English and Arabic. Join a dynamic team in a multicultural environment where your contributions will directly impact customer satisfaction and service excellence.