Field Collections Specialist — Customer-Focused, UAE-Based

KONE; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading provider in the field is seeking a Collections Specialist for their Sharjah office. The ideal candidate will possess a minimum of 3 years of corporate field Collections experience and strong analytical skills. Responsibilities include managing customer accounts, reducing delinquency, and maintaining effective relationships with sales and customers. The position requires excellent communication abilities and a commitment to customer service. A valid driver's license and UAE experience are mandatory.

Qualifications

• Minimum 3 years high volume corporate field Collections experience.
• Knowledge of Billing and Collections procedures.
• Strong attention to detail and commitment to excellent customer service.

Responsibilities

• Provide customer service regarding collection issues and process refunds.
• Monitor and maintain assigned accounts through calls and reconciliations.
• Reduce delinquency for assigned accounts.

Skills

Analytical skills

Customer service

Communication

Attention to detail

Goal-oriented

Job description

A leading provider in the field is seeking a Collections Specialist for their Sharjah office. The ideal candidate will possess a minimum of 3 years of corporate field Collections experience and strong analytical skills. Responsibilities include managing customer accounts, reducing delinquency, and maintaining effective relationships with sales and customers. The position requires excellent communication abilities and a commitment to customer service. A valid driver's license and UAE experience are mandatory.