Client Services Manager jobs in United Arab Emirates

ITP Media Group (ITP) is one of the largest media companies in the Middle East, with a portfolio of more than 80 brands. The company delivers quality, up-to-date content to its readers, viewers, users, and followers through digital, print, events, awards, video content, social media platforms, and social media influencers. These brands include major international and regional names such as Arabian Business, Harper’s Bazaar Arabia, GRAZIA, Cosmopolitan, ICON, and Esquire.

As a Commercial Accounts Executive for Arabian Business at ITP Media Group, you will assist the Commercial Manager in path planning, project management, client relations, budgeting, reporting, and general administration.

• Proficient in creating new opportunities and sales presentations as directed by the Commercial Manager – assisting in path planning, project management, client relations, budgeting, reporting, and general administration.
• Skilled in sourcing and synthesising information from diverse sources.
• Proficient in managing partnership packages to ensure delivery of promised print, digital, and social outputs.
• Knowledge of all integral systems – Trello, Zoho, Google Drive, Magnet (training provided).
• Knowledge of the internal order approval system, key contacts, and paperwork requirements (training provided).
• Management of the internal month-end closing process across the group.
• Proficient in creating post-campaign reports and analysis for key accounts within the group.

• Management of order workflow across commercial and editorial teams – managing editorial and commercial operations across digital, print, and experiential businesses, overseeing resource allocation to achieve targets.
• Management of Trello across commercial and editorial teams – supporting commercial and PR content requests, tracking deliverables, and ensuring editorial commitments are met.
• Opportunity to represent the brands at key industry business events.

• Assist in managing wider teams' projects and accounts throughout their leave periods as needed – acting as a primary liaison across departments, addressing queries, troubleshooting issues, and escalating matters as needed.
• Establishing, implementing, and supporting the brands’ events calendar, working and follow-up files for the teams. Assist the teams pre-, during, and post-events (guest management, logistics, operations, communication, information, and material management).
• Supporting the delivery and attending brand events across the group where needed.

• Independently conduct media planning based on client briefs and foster relationships to drive comprehensive annual planning whilst identifying commercial opportunities for optimal brand investment.