Clerical Assistant jobs in United Arab Emirates

Apt Resources is currently looking for a Presentable Tagalog Speaking Female Telephone Operator to join their client's team. As a Telephone Operator, you will be responsible for handling incoming and outgoing telephone calls in a professional and courteous manner. You will assist callers by providing accurate information, taking messages, and transferring calls to the appropriate departments or individuals.

Responsibilities :

• Answer incoming calls and direct them to the appropriate department or individual
• Greet callers in a friendly and professional manner
• Provide accurate information to callers regarding company services and policies
• Take messages and relay them to the intended recipients
• Assist with making outgoing calls as needed
• Maintain a log of incoming and outgoing calls
• Handle customer inquiries and resolve complaints or issues
• Ensure strict adherence to company telephone etiquette and standards
• Perform other administrative tasks as assigned

Requirements

• Prior experience as a telephone operator or in a customer service role
• Professional and presentable appearance
• Excellent communication and interpersonal skills
• Good knowledge of telephone systems and equipment
• Ability to handle multiple calls simultaneously
• Attention to detail and accuracy
• Ability to work in a fast-paced and demanding environment