Guest Experience Host - Food & Drinks

Hilton; Abu Dhabi; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading global hospitality company in Abu Dhabi is seeking a Guest Experience Agent for Food & Drinks to ensure guests enjoy a welcoming experience while complying with brand standards and achieving departmental targets. This role requires a commitment to customer service, good communication skills, and the ability to manage table set-ups effectively. Experience in the food and beverage industry is advantageous.

Qualifications

• Previous Food and Beverage and/or industry experience.
• Experience with cash handling.
• Knowledge of Food Hygiene Regulations.

Responsibilities

• Welcome guests in a polite and friendly manner.
• Coordinate seating for customers.
• Up-sell with latest departmental incentives.
• Manage table set-ups.
• Follow cash handling procedures.
• Manage guest queries in a timely manner.

Skills

Positive attitude

Good communication skills

Commitment to delivering high levels of customer service

Flexibility to respond to a range of different work situations

Job description

A leading global hospitality company in Abu Dhabi is seeking a Guest Experience Agent for Food & Drinks to ensure guests enjoy a welcoming experience while complying with brand standards and achieving departmental targets. This role requires a commitment to customer service, good communication skills, and the ability to manage table set-ups effectively. Experience in the food and beverage industry is advantageous.