Call Center Supervisor jobs in Spain

Responsible for supervising the stewarding operation during shift and for cleaning and maintaining food and beverage premises to high hygienic standards. Promotes the work culture and the company’s core values.

DUTIES & RESPONSIBILITIES

• To report for duty punctually wearing the correct uniform and name badges at all times
• In absence of Manager conducts shift briefings to ensure hotel activities and operational requirements are known
• During the shift, oversees the preparation of kitchen equipment for use
• Supervises the receivable and storage of kitchen goods
• Supervises the cleaning and storage of kitchen equipment
• Supervises the cleaning of the premises
• To communicate to both internal and external customers in a polite, courteous and constructive manner.
• To perform duties and responsibilities in a safe manner.
• To take responsibility for individual development.
• Supervises the removal of waste
• Supervises the handling of kitchen linen
• Supervises the cleaning of hygienic kitchen
• Engages in and supervises the cleaning of kitchen and equipment
• Maintains high levels of personal hygiene for self and enforces hygiene standards for team
• Supervises all functions of the Stewarding operation to achieve the optimum departmental costs
• Supervises all functions of the Stewarding operation to achieve the optimum quality level of sanitation
• Establishes and maintains effective employee and inter-departmental working relationships
• Assists the Chief Steward in developing training plans, develops training material in accordance with Raffles guidelines and implements training plans for the Stewarding employees.
• Assists the Chief Steward in setting Stewarding goals and developing strategies, procedures and policies
• Assists in determining the minimum and maximum stocks and controls the par-stocks of all material and equipment
• Supervises the counting of inventories in coordination with employees of the accounting division
• Liaise with employees of the Engineering Division to schedule preventive maintenance and repairs

Qualifications

• Reading, writing and oral proficiency in the English language
• Prior experience in a stewarding capacity