Guest Relations Supervisor

Wyndham Hotels and Resorts Inc; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Guest Relations Supervisor to oversee the Guest Relations team. This role focuses on ensuring the highest level of guest satisfaction through effective issue resolution and memorable experiences. The ideal candidate will have exceptional interpersonal skills and the ability to manage a team in a fast-paced environment. This position is perfect for someone passionate about delivering excellent service in the hospitality sector.

Qualifications

• Exceptional interpersonal skills required.
• Strong attention to detail essential.
• Ability to manage a team in a fast-paced environment.

Responsibilities

• Oversee the Guest Relations team for guest satisfaction.
• Address concerns and resolve issues.
• Create memorable guest experiences.

Job description

The Guest Relations Supervisor oversees the Guest Relations team, ensuring the highest level of guest satisfaction by addressing concerns, resolving issues, and creating memorable experiences. This role requires exceptional interpersonal skills, attention to detail, and the ability to manage a team in a fast-paced hospitality environment.

This position is ideal for someone passionate about creating exceptional guest experiences while leading a team to achieve service excellence.