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Strategic Relations And Data Supplier Services Manager
Job summary
A leading data solutions provider in South Africa is looking for a Strategic Relationship Manager to enhance supplier relationships in the data supply team. The role involves negotiating multi-year contracts, ensuring data quality, and proactively identifying new business opportunities. Candidates should have a Bachelor’s degree and at least five years of experience in the pharmaceutical or logistics sectors. Strong customer management and negotiation skills are essential. This position is integral to maintaining high client satisfaction levels.
Qualifications
- Five years of experience in the pharmaceutical market, logistics, or consumer health.
- Strong customer relationship skills and experience managing supplier contracts.
- Ability to analyze data to support decision-making.
Responsibilities
- Manage relationships with suppliers to deliver quality data.
- Lead negotiations for multi-year contracts.
- Monitor client satisfaction and maintain high service levels.
- Identify new business opportunities within assigned suppliers.
Skills
Education
IQVIA South Africa has an exciting opportunity available for a Strategic Relationship Manager in the data supply team.
The Manager will be responsible for maintaining and enhancing relationships with assigned data supplier accounts such as wholesalers, hospital groups, Pharmacy groups etc.
The individual will manage relationships with various suppliers to deliver agreed upon data.
Ensures supplier data quality meets standards and established expectations and consults with suppliers to provide and sell-back insights gained from supplied content.
Essential Functions Typically interfaces with the executive level at existing and prospective data suppliers to engage decision makers and discuss their business needs to develop the appropriate solutions.
Utilizes existing and potentially new, sales, prescription, and patient data within assigned and new accounts to achieve assigned supplier contract goals.
Delivers business solutions through IQVIA products and services to offset traditional panel costs.
Anticipates clients' needs and, in collaboration with supplier management, business development staff, develops and presents proposed solutions to client's complex business issues.
Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned supplier(s).
Leads negotiations in renewing multi-year contract(s) within assigned supplier accounts.
Represents the company to the client and the client to the company.
Monitors client satisfaction with contracted deliverables and works with directors within the function to achieve and maintain a high level of customer satisfaction.
Effectively manages renewals and information allowances.
As required, may participate in contract renewal efforts on large multi-year contracts.
May act as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product and consulting capabilities.
Qualifications Bachelor's Degree Required
Five years directly related experience within pharmaceutical market, logistical supply chain environment and consumer health environment.
Strong customer
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.